Planet Fitness — Attraction in San Antonio

So on today’s visit I checked as normal to have a great workout when a new employee by the name of Aaralyn had an issue with me checking in when another mgr walked up and told the new worker his membership allows him to workout here , she seemed a bit bothered about this , the mgr I spoke with was very friendly. I had a gym bag with me and Aarayln approached me with a I hate you look I assume because she was embarrassed of the other mgr correcting her a few mins prior. I then advised Aaralyn I have been bringing my gym bag many times in front of the regular mgr staff and other employees and never been advised that a I could not do this. Aaralyn with a angry look in Her face says well those mgrs can get in trouble as well. I asked Aaralyn where was this notice posted and she says w an attitude I don’t know, I then asked her again well earlier when you checked me in what did my acct say ?,Aaralyn again with a angry tone and look replied it says access denied in bold letters with a smirk in her face. I said to her if you are going to approach a member to enforce a rule it should be posted. She looked at me and grabbed her name plate and said well I’m new here so,, I asked for a number to cooperate office to address my concerns she said well you can call my mgr again with a smirk look on her face and gave me mgr phone # to Wendy to address my concern. Well I then called Wendy and she replied I don’t know why (new employee) Aaralyn gave you my number but I’ll call you Monday to look at your account, I advised Wendy that I had to address a few problems with her about Aaralyn and said said she’ll call me , I advised wendy that I had a few issues with Aaralyn and that I would be posting a review of my issues about Aaralyn and Wendy responded ok. Not soon after this happened I witnessed a young female member walking to the free weight area and guess what she had? Yep a back pack, I then went back to Aaralyn and confronted her why she didn’t approach that member enforcing a bag rule , smh 🤦‍♂️ ! To cooperate this childish behavior from a young new employee is unacceptable and gives This planet fitness a horrible image. I am very let down with this situation another member that witnessed this said she gave him a hard time as well when he checked in while I was checking in. Un believable!!!!!! I will post an update as...

wow.this place could have so much potential if they just had a different manager.i usually go to the gym with my dad.i even have a membership.well tonight and im gonna be honest its a good gym during the day with workers me and my dad know cause we’re regulars.well anyways tonight me and my dad went and we never go late you know cause school? So we go there and my dad ask if I can use the total body enchament they say yes cause they thought it was my dad but it was me going so they stopped us and mind u I always go when I’m there so we never have a problem but the guy said he doesn’t know if I can use it cause I’m under 18 but that doesn’t really matter cause to the policy it only says u have to be 18+ to use tanning nothing about the total body.so the guy brings ups Issac (good job btw ur one of the best employees) so the other guy is calling the “manager” who doesn’t even know how to mange .she said I can’t use it cause I’m under 18 which is stupid cause it doesn’t say ANYWHERE on polices that there’s a age limit and this manager is yapping about how I can’t use it or even use hydromassagw cause it’s past 11 which is stupid cause I always used that with my dad.and we even tried telling her that Adrian (good job to u btw) signed us up and Let’s me use it.mind u Adrian has been there the longest even before the so called manager.if u have this problem please please please go to the one on pat booker.thank you and one more thing. Adrian should be...

☆13932 nacogdoches rd. San Antonio Tx. 78217☆ I want to say on behalf of the wonderful staff and management, I am more than thankful and very impressed with this particular location. For the many struggles I've come across these past few months, the manager at this location today has gone above and beyond expectations of a gym membership that I could have ever imagined. I wanted to let everyone seeking info about planet fitness and this location that 5 stars is really true from the bottom of my heart. Thank You for your hospitality and support and helping me continue on with my fitness goals as I was pretty much gonna put a stop to today due to my own hardships which was agreed on and helped out with earlier from the the wonderful staff and MANAGER!!! I was even advised to lay down and enjoy the hydroblast massage bed to help release some tention and stress. This location has upgraded every station of work out equipment, tanning both stand up and lay down, simulator for cutting cellulite or excces wieght down lol idk what its called & massage chairs and beds. $10 or $20 A month u choose. Happy New Year's it is after all. Thank you and my Blessing go out to this location and for all members to REACHING there...