I took my fiancée here, as newcomers to town. We recently moved to be restationed because our family is in the airforce. Upon entering the establishment we were open to the experience and high rating displayed on google. I believe we sat down with a Caucasian woman possibly named Frankie. I cannot begin to explain the displeasure we both experienced. This worker did not know how to, nor did she use any drills when we ordered SNS nails. The entire process for just (ONE) hand took the worker an hour and a half.

Now here is why I am rating one star, as I usually don’t do so often as it is a very serious rating. During this hour and a half she injured three of my fiancées fingers with non electric tools which are easy to use (I can do the first steps for my fiancée from our home bathroom, and I have no cosmetology training). After this she incorrectly performed the SNS dipping process and had to be stopped by her manager twice during the process and was publicly chastised in front of us. She could not clip the nails, file the nails, apply the coats, or focus on one thing correctly. After she had cut my fiancées finger cuticles she attempted to claim that her soft skin was to blame. Can you even imagine being blamed for your hair, skin, or nails at a beautician?

Now excuses aside, she would mumble under her breath claiming her manager was wrong and that she knew best. She also had to leave to her car to get a “toolbox” to attempt to finish the first hand. So after blaming us, her manager, and taking now two hours almost, she applied caustic liquids to the fingers burning my fiancée and causing her discomfort. We stopped her midway completing the hand as she had exceeded our budgeted two hours and made me miss an important appointment I had. Now this is not our first time getting SNS, in fact it’s most likely the 50th or 100th time since the process went mainstream. So I assure I am not exaggerating when I say she is The Absolute Worst worker I have met in a nails salon. I had to ask the manager to have her stop hurting my fiancée so we could leave.

We then drove 45 minutes to a wonderful location named Miracle Nails where they had to FIX her entire right hand. The whole process there (done correctly and carefully) took 50 minutes for both hands and drying. I highly recommend you NEVER get nails done by this woman as you will hurt someone you care about or yourself.