Los Jalapenos Mexican Restaurant — Restaurant in San Antonio

Ordered at this place on 3/11/2014 at 9:15 am. First of I had several orders which they allowed me to do. If your order is under $5 you must pay cash, which is understandable. The first 3 order were single tacos and they were all chorizo and egg. When she rand up the first taco and told me it was $1.83 I was shocked to see how expensive it was. My mistake by not noticing the prices of the .99 tacos end at 9 am but too have it end that soon and too raise the price by 69% is way out of wack. So I made a comment to my friend behind me that maybe we should just go down the block to Rico's where the .99 special ends at 11 am. The lady in front then stated rudely, "OK then...go!" I was pretty upset at that but I kept my composure and stated, "No we're already here so we'll go ahead and order." I'll tell you all what....I should have gone down the block to Rico's. After we ordered all our tacos we waited about 5 minutes to receive them which is average. But then she shorted us on the salsas. She stated that we can only receive one salsa per two tacos. (What the hell is going through my head). I went on to explain to her, "That we have several orders (6) with just single tacos." Does she expect me to have them share the salsa?? She stated that this is their policy even though I placed separate orders. I told her I'm only needing 3 more salsa where she proceeds to charge me .10 each for them. I told her that I wasn't going to pay for her salsas and then she told me that she would only give me these 3 salsas this one time. As soon as she placed the salsa in the bag I told her there won't be a next time with the way their customer service is and how they proceed to nickle and dime you for everything. Los Jalepenos is already charging %1.69 for a chorizo and egg taco they definitely should be able to afford to provide I salsa per taco.

(I shall say the tacos were good as was the green salsa :p....this is why they are receiving at the most 1 star)

TL;DR

Do not go to this place after 9 am but with the customer service this place provided I wouldn't ever go. Take the additional 20 seconds to drive down the street to Rico's. They have several tacos for .99 till 11 am and will happily provide 1 salsa per taco. (FYI--Rico's is...

We have been coming here at least twice a month for years and the food has always been good. The customer service is never top tier, but they’ve always been decent enough that it wasn’t an issue- until today. I called and ordered 11 tacos- 7 of them being bacon and egg. I asked for mixed and the girl taking my order seemed to be distracted, so when she said, “ok, anything else?” I felt the need to repeat myself, and so I did. She replied “ok?” almost as if saying she heard me the first time, so I moved on to the rest of my order. When I received my tacos, the bacon and egg were not mixed. When I called this to their attention, she said she didn’t hear me. I let her know that I asked twice, just in case she had been distracted. She stated that she didn’t hear me because I probably never said it. I got upset at this response, and let her know that this was not the way to speak to customers or run a business. She said to bring back the tacos and she could exchange them. Although I have no issue doing any of the above, 1. I was unable to leave my house again with 4 kids. 2. What were they going to do with the old tacos? Again, take them, we weren’t going to eat them, but it just felt like a weird request. She said, “well if you don’t want to come then I can refund half the tacos,” which for her meant 3/7. It wasn’t that I didn’t want to go, I just couldn’t at that moment. The discussion turned into her talking over me and her being condescending and rude. She insisted that the problem was mine as I never asked for mixed, when I assured her that I asked not once but twice. This was one of the worst experiences I’ve ever had, and I will not be...

Best Mexican Food In San Antonio? PFFFTT!!! I had better food from Taco Cabana. First of all, no one greeted us as we came in. Second, they charge you for every single thing. Every single Mexican restaurant I've been to serves complimentary chips and salsa, YOU DON'T HAVE TO PAY FOR THEM. My order should have been at least $8 bucks, but with everything extra they charge you for it was almost $13. Thirdly update your online menu, its very misleading and there are a lot of inconsistencies compared to the actual menu they have inside. Also, they refused to serve limes/lemons with our mini tacos! What Mexican establishment in their right mind doesn't serve limes/lemons with their food? I want my money back. You guys don't deserve it and you don't deserve that one star I had...