GameStop — Attraction in San Jose

Do not go to this store the assistant store manager is quite hostile. I went in to inquire about the xbox series x and there were none nor any idea of when they would come in so I asked if I could cash out the gift card to get cash instead and the manager seemed upset that I even asked he said no I then asked if I could purchase items leaving 10 on the card so I could cash out and he then called his store manager asking him if he should call security on me instead he calls police instead all because I had a question about cashing out a gift card. Clearly this business is not doing well if they can't even cash out a gift card because they can't keep stock of a console which is the main purpose of gamestop. Do not spend your money here the people have always been a problem you can check youtube for former employees stating the condition of the working environment and they are never good. There is a reason this company almost went bankrupt stocks are the only thing keeping them a float now cuz its never been customer service. They do not want to make customers feel welcome so do not go in if you have any kind of problem they will not...

This review is for the guy that helped me out today, Thomas. I've been to this GameStop many times over the past 10+ years but today's experience was definitely one of the most pleasant ones (not saying there were any negative experiences). I had brought in several old gaming systems along with a total of ~40 games to trade-in. Thomas was efficient, courteous, fun to talk to, and knowledgeable throughout the whole process. He doesn't waste your time and also doesn't try to upsell you things that aren't worth their value. He worked well under some pressure due to a line forming from having to handle all my stuff as their other register was down. If I could tip the man I would but unfortunately, rules I suppose. Thank you for a easy and...

I am not a gamer. I used to be pretty good at video games. I was the cousin that was called in on difficult levels of star fox back in the summer of '94. That being said, I am a wondering idiot it comes to games these days and what I should and shouldn't know about them. I like this games stop because it has a good mix of well informed reps. And they are all very patient with areal my father questions. "How much violence? Is there sexual objectification of characters? Would you let you little brother play this?" And every time they answer as best they can and point me in areal safe direction. And they don't even make fun of me for when I ask about the latest Kirby game coming out. Thanks game stop peeps, keep up...