The Home Depot — Attraction in San Jose

For the homeowner, serious DIY enthusiast, or even a light-duty professional, this DEWALT ATOMIC kit is a fantastic investment. It hits a sweet spot of power, portability, and features without the bulk and high cost of heavy-duty professional models. It feels substantial and well-built from the moment you pick it up, delivering the performance and reliability that the DEWALT brand is known for. The "ATOMIC" Advantage: The main selling point of the ATOMIC line is its compact size. This drill is noticeably shorter and lighter than its bigger XR-series siblings. This makes a huge difference when you're working in tight spaces, like inside a cabinet, between wall studs, or under a sink. The reduced weight also means less fatigue when you're holding it overhead for extended periods, like when installing light fixtures or curtain rods. Brushless Motor: The brushless motor is a significant upgrade over older, brushed designs. For the user, this translates to two key benefits: more power and longer runtime from the battery. The drill responds instantly to the trigger and doesn't bog down when driving long screws or drilling into dense hardwood. You can feel the efficiency—it's a smooth, controlled power that inspires confidence. Drilling & Driving Power: Despite its compact size, this drill packs a serious punch. The 1/2-inch chuck is all-metal, providing a secure grip on a wide variety of bits, from tiny pilot-hole drill bits to larger hole saws. It has more than enough torque to drive 3-inch deck screws flush without hesitation and can handle drilling through wood, metal, and plastic with ease. The variable speed trigger and two-speed transmission (0−450 and 0−1650 RPM) give you precise control, allowing you to go slow for delicate tasks or full-speed for aggressive drilling. What's in the Box: The kit is a great value, typically including the Drill/Driver itself, two 20V MAX 1.5Ah lithium-ion batteries, a charger, and a sturdy contractor bag. Having two batteries is essential; you can have one on the charger while the other is in use, ensuring you never have to stop in the middle of a project to wait for a recharge. The Experience of Using It: This isn't just a tool; it's a problem-solver. The built-in LED light at the base is perfectly positioned to illuminate your work area, casting fewer shadows than drills with lights above the trigger. The ergonomic grip is comfortable and reduces hand strain. Changing bits is quick and easy with the keyless chuck. It feels balanced in the hand, giving you a sense of control that makes your work more accurate. It’s the kind of reliable tool that makes you actively look for your next project.And there were also a lot of...

I've only had problems with customer service at this Home Depot, and the staff here needs better training to not be so rude and arrogant, while understanding the companies policies. In 2 instances, I had issues with a propane tank exchange and the other being a Husky tool warranty.

Propane tank exchange - Amerigas is Home Depot's Propane Tank supplier and for a tank exchange, Amerigas will accept any tank, no matter the condition(as per Home Depot and Amerigas' website). When at the store, the manager was fighting me to the t about doing the exchange because my tank wasn't an Amerigas. It took 2 supervisors to jump in, with the 2nd one actually knowing Home Depot's policy, where he got the exchange done instantly.

Husky tool warranty - The tools I have, have a lifetime warranty. They are Home Depots in house brand. As per Husky, "If your Husky product ever fails, bring it back and we will replace it free.". When at the store, the returns manager was giving me an extremely difficult time trying to get a tool warrantied, and she started lying through her teeth while getting aggressive. According to her, Home Depot doesn't do warranty for Husky because it's a 3rd party company and if I want to exchange it I need a receipt and proof of purchase. When I asked her to show me Husky's policy, she became upset, rolled her eyes at me and ignored me. I get a supervisor involved, and while we're able to have a conversation, she said that the same exact product needs to exist. Next day, I call Husky directly and they said that a warranty should be seamless. No receipt needed. Just bring the broken tool and walk out with the new one. If the product is no longer made, then a similar/equivalent product will be given. I go back to the store, and the same manager was trying to prevent me from doing the warranty. It was only until another supervisor happened to let her know that I was right, that I was able to walk out with my...

Never get a door installed from here. They contract with a terrible install company, which is trying to extract every penny from Home Depot and so the customer becomes the middle man who gets squeezed. Never buy a custom door from Home Depot. I had bought a door from them with installation, wherein was told they would install any door hardware I bought at home depot. I got a door handle which was offered by the door manufacturer along with the door. First door came and the installer found frame warped, paint and finish issues for which he would only install if he was not held liable for the state of the door, which made sense so we notified home depot of the defects. The door supplier said they couldn't produce the same door due to a broken machine. So we had to change manufacturer. 5 months after placing initial order, I finally got a door without defects. In the whole process, I had to constantly follow up with Home Depot, they don't bother to notify customers or call for delivery unless you call and ask if the door has arrived. They claim you get email notifications of everything, which is baloney. So the installer took 2 FULL days to install the door and I had to call the Home Depot manager to get them to install the door handle because they claimed it was non standard. Basically Home Depot lied, the installer won't install every thing you buy with the door at Home Depot. They just say anything, unless it is documented, you are out of luck. So on top of the $1400 they charged me for door install, I had to pay extra to get door handle installed. They don't care about customers or quality of service. Time is money and in the end you may save some bucks on the product but you'll lose a lot of time. The frustration wasn't worth it. I would think twice about buying anything...