Shore Hotel

United States California Santa MonicaShore Hotel

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Nearby Attractions Of Shore Hotel

Santa Monica Pier

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Shutters on the Beach

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Nearby Restaurants Of Shore Hotel

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1212 Santa Monica

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Address

1515 Ocean Ave, Santa Monica, CA 90401

Map

Phone

(310) 458-1515

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Website

shorehotel.com

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Overview

It was my first trip to Santa Monica. It was work related and I stayed at the Le Meridian Delfina for my first three days. Their service was great - even when there were bumps in the road. After my work stuff, my wife and I wanted to be somewhere closer to the water. The Shore Hotel seemed great. We even spent a few extra dollars to get the partial ocean view. The issues started when we arrived. The room was not ready prior to the 4pm check-in (for me and a number of other guests). They took our number and said they would call when the room was ready or just stop back at 4pm and it would be ready. I get that - we were there at ~2pm but the reservation does not start until 4pm. So, instead of clogging up the lobby, we chose to walk around Santa Monica. We never received a call so made our way back to the hotel after 4pm so we could rest and refresh before dinner. The room was still not ready but we were the only guests without a room. When I inquired as to what could be done (since you have to pay considerable money for late check-out am I entitled to something for a late check-in?) - like an upgrade in room if available for my 2 night stay; the front desk staff could not have been less interested in helped. They rebuffed any of my suggested accommodations and begrudging offered a $10 room credit (which equates to roughly a bag of m&ms). I declined. We sat in the lobby (after check-in) for another half an hour until our room was ready. Happy to be finally getting to our room, we were disappointed by the partial ocean view. To be fair, could we see the ocean - yes. But only when you looked over the mechanical systems of the hotel next door (see attached picture). The partial ocean view room is not worth it. We barely went on our deck because of the noise, smell, and limited view (and we usually like to spend time on our hotel balcony which is why we upgrade). If booking with The Shore Hotel (and we booked directly with them and not through a 3rd party site), please make sure you are getting one of the interior rooms that are not obstructed by the other hotels. I would also consider finding a hotel with better services. We did reach out to The Shore Hotel management after our stay to share our feedback. Their response was “we are trying the best we can.” I find that disappointing which is why I decided to share my feedback with other potential customers.

Tim Downs

00

My husband and I recently found ourselves in Santa Monica for an afternoon. After enjoying our site-seeing around the Santa Monica Pier, we decided to spend the evening in a local Hotel and drive home the following day. We ended up staying at The Shore Hotel on Ocean Avenue directly across from the Pier & the Beach. From the Champagne at Check-In to the welcoming and refreshing Chilled Fruit Plate waiting for us in our Beautiful Room, pretty much everything about our stay was so, so far beyond our expectations. Firstly, the Hotel itself is beautiful and very well maintained. There always seemed to be a staff member quietly busying themselves in the lobby, a hallway or elsewhere on the grounds. Each member of the staff that we passed in the Lobby or a Hallway always offered a big smile and a pleasant greeting. There is ample security at and around this property. Most seem to be in plain clothes and they definitely don’t stand out. While the Hotel is certainly in a very nice area, it is still reassuring to know that the on-site security is so well thought out. As for our Room, it was very large, well appointed and spotlessly clean. The Bed was very comfortable, the Shower in the flow-through Bathroom was excellent and our Balcony had a gorgeous Ocean/Pier View. We didn’t have a chance to visit the Pool/Spa area in the enclosed Oceanfront Courtyard, but it looked very inviting as well. We enjoyed Breakfast at the Hotel Restaurant (can’t remember the name) before Check-Out, and by this point to no great surprise, we found the Food, Service and Value to be as perfectly on-point as everything else. Note: While I’m not sure if it is affiliated w/ the Hotel, there is an EXCELLENT Restaurant next door called “The Blue Plate Taco” that my husband and I both highly recommend as well. Throughout our stay, no detail was overlooked by their excellent and very attentive staff. 10/10 all the way!!

laurie brown

00

My hubby and I stayed at the shore hotel after some thorough research on the best location, amenities, aesthetics, service reviews, etc. in Santa Monica. Oh man, did we pick correctly! Our view was so gorgeous we could see the pier and the water and the skyline so clearly from our room. We loved our balcony and enjoyed many meals and drinks out there late at night just people watching and enjoying the April weather. Our room was absolutely perfect for two with cozy bedding and they even brought us a fridge upon request. Service was impeccable as whenever we called the desk for more towels, or the fridge, etc., it came within minutes. They also answered any questions we may have had such as the food on premises. For breakfast you can eat by the pool or inside and we got breakfast on our last day and it was so tasty. Everything was super fresh, aesthetically pleasing, warm, and just overall so delicious. Throughout our stay, we always felt so welcomed. The staff remembered our names and faces and would ask about our day. It truly felt like coming home. Ramon was someone who was a highlight of our service and stay overall. Ramon feels like a friend that you meet on vacation and forever associate that destination with. Ramon was so kind, had many conversations with us, gave us great recommendations for food in the area or other activities in the area. When we would enter or leave the lobby, we'd always hope to see Ramon at the front just so we could tell him about our day. Thank you to not only Ramon, but the rest of the staff who were all so kind and professionals. Everyone was amazing, the hospitality was amazing.

Kayah

00

YES YES YES! EVERYTHING AS PROMISED everything I needed for my Soul/health healing getaway! As of 13-17 April 2023 — Omgoodness did I keep pulling up the website and looking at the same photos that was PROBABLY TAKEN FROM MY ROOM. Right away I met way awesome people like veteran Jesse James! Dude is was cool And Mr. Adriano Bartoli who knows all the restaurants and more so he was my go-to Adriano man! Vacationers - if ur looking to come to Santa Monica - This photo is from my room at the Shore Hotel! They also left me a welcome note and candy and The Champagne! All pictures are from my hotel balcony, from the Santa Monica Pier and surrounding area restaurants. SHOUT OUT TO SHORE HOTEL STAFF JAZMIN who set me and my niece up in amazing rooms especially my room. Oh and I saw Arnold “The Terminator” Schwartznegger twice on Ocean Ave riding past The Shore. Lastly, people. MUST READ: U should know that the surrounding restaurants are very pricy and remember to spend only what u saved for. The food is absolutely worth it especially seafood. As for gifts and souvenirs go to the local Walmart!!! Same stuff but reasonably priced for family gift for home! I hope y’all enjoy the photos! God bless! OMG don’t forget to E-bike from the pier to Venice Beach!!! That’s a must for family bonding!!! AND be courteous to ur hotel staff. Don’t be stuck up. Talk to them and enjoy ur hotel stay 10 fold!!! I did with JAZMIN ADRIANO JESSE and VICTORIA at THE SHORE HOTEL. My week stay was SICK!!! OMG… Thank U and PEACE.

Cricket

00

This was our first visit to Shore Hotel. My husband & I stayed for 1 night (a Monday) before flying to Hawaii. We booked the non-refundable "affordable" rate room. Total cost: $223.98. ARRIVAL/CHECK-IN: We arrived at approximately 12p. The hotel graciously let us check-in early to rest (we had been up since 2:45a, & my husband had recently had surgery). ROOM: We were assigned room #219. I can't thank David enough for the complimentary upgrade. It really made our stay memorable! • Amenities: Coffee maker. Mini refrigerator available to rent for $20/day (I believe). We opted out, but would rent one if we had stayed longer. • Bath: Hot water & good pressure • Bed/pillows: Comfortable • Cleanliness: Excellent • Decor: Modern • Room temp: Standard, but be sure to open the door to the balcony & enjoy the beachy breeze! • Sound: Surprisingly very quiet despite overlooking the pool • TV: Large, good selection of channels. We especially liked the Smart TV feature! • View: Incredible! Loved the balcony. • WiFi: Declined due to the additional cost. T-Mobile goes in & out so again, if we had stayed longer, we would have paid for it. FOOD: No complimentary breakfast provided, but the restaurant next door, Blue Plate Taco, was delicious! I highly recommend the lobster tacos. CUSTOMER SERVICE: 5 ⭐️ Seriously, David made me & my husband feel like VIPs! Thank you! LOCATION/PARKING: Prime location! Parking not needed for our stay. Would I recommend/stay again? Yes, absolutely!

Tiffany Pollard

00

This is such a nice hotel. My fiance and I stayed here for 1 night as a part of a 2-in-1 vacation we were taking. We drove from Vegas to Santa Monica to check out the beach and pier for a day. We got there about a half hour early from check-in and since they had a room ready, they didn't charge an early check-in fee. I'm very bad with names but the lady that was working the front desk with the long black hair was super nice and friendly. She offered us champagne or sparking water (our choice) after we got all checked in. I booked the ocean view premier room and I am so glad I did. The room view was beautiful. I could see the beach and the pier perfectly. The room itself was very clean. The TV was bigger than most (I'd assume it was like a 55-65"), it had a "peek-a-boo" (all glass, see through from the bed area) shower which I personally love but if you aren't into that, you can use a switch and it'll drop down a privacy shade. The bed felt pillow soft. The pool was very clean as well. I couldn't have asked for more friendly hospitality from all the staff. They were great! Do keep in mind, at least my time of staying, it is valet only ($50 plus whatever tax), but the valet is also very great. You can leave and come back with your car as you please, just let them know when you need your car and they'll have it ready. I'll definitely be staying here again, it was beautiful. I wish I had more than 1 night here!

Kyra Kubiak

00