Hands down the best service Iâve ever experienced. Ramona was knowledgeable and went above and beyond my expectations. I went in looking for a special gift for my daughterâs 18th birthday. I had my heart set on an item they do not carry but Ramona offered to check their suppliers. I needed it within a week of walking into the store. She took my number and got back to me that evening with the price (very reasonable), delivery date and all the details. She didnât up-charge for shipping or try to gauge me. The item arrived early and did not disappoint. Itâs gorgeous, high quality and exactly what I was looking for. Ramona wasnât just professional but also caring. She understood that this was a special gift for a special birthday! You canât get that from online shopping. If youâre looking for a wonderful customer service experience...
   Read moreI lost the diamond out of my wedding band set 7 years ago and finally thought about trying to get it repaired. Brought it in to gemstone jewellers just to see what it might cost. It was in bad shape, needed new prongs, replacement stone and a good cleaning. They fixed it better than ever! Really reasonable too. Thanks so much! I'm wearing my ring again and it looks...
   Read moreProfessionalism at a whole different level!!! I never felt rushed or pressured. They provided diamond education and ensured I knew exactly everything there was to know about diamonds so that I could make a well informed decision. My diamond is absolutely breathtaking! The purchase was effortless! Highly...
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