Gemstone Jewelers — Attraction in Santa Rosa

Hands down the best service I’ve ever experienced. Ramona was knowledgeable and went above and beyond my expectations. I went in looking for a special gift for my daughter’s 18th birthday. I had my heart set on an item they do not carry but Ramona offered to check their suppliers. I needed it within a week of walking into the store. She took my number and got back to me that evening with the price (very reasonable), delivery date and all the details. She didn’t up-charge for shipping or try to gauge me. The item arrived early and did not disappoint. It’s gorgeous, high quality and exactly what I was looking for. Ramona wasn’t just professional but also caring. She understood that this was a special gift for a special birthday! You can’t get that from online shopping. If you’re looking for a wonderful customer service experience...

I lost the diamond out of my wedding band set 7 years ago and finally thought about trying to get it repaired. Brought it in to gemstone jewellers just to see what it might cost. It was in bad shape, needed new prongs, replacement stone and a good cleaning. They fixed it better than ever! Really reasonable too. Thanks so much! I'm wearing my ring again and it looks...

Professionalism at a whole different level!!! I never felt rushed or pressured. They provided diamond education and ensured I knew exactly everything there was to know about diamonds so that I could make a well informed decision. My diamond is absolutely breathtaking! The purchase was effortless! Highly...