HORRIBLE Ownership. BRAD- Rude, disrespectful, and more concerned with avoiding issues at hand rather than handling problems with dignity and professionalism. Smug and arrogance seems to be a theme here. Sure you may get a decent workout here and I did find 2 instructors that were very nice Alissa and Kourtney as I tried to share to this hotheaded man- but who wants to give their money to someone who CLEARLY does not respect people in general, women especially, and those with physical disabilities? Not when there are pilates studios ALL over San Diego including a great studio down the street in Santee- Club Pilates my friends all love. If you would like to read my story- see here: I wanted to write because the OWNER of this studio just contacted me finally (after 3 attempts and voicemails) - My intent was to ask about a groupon that was very misleading come to see, and to share an incident (a rather humiliating one) I had with of one of their instructors- that was discriminatory in nature and I felt it was important for the OWNER to know. After several attempts at trying to reach this man (by the way you can't just get a phone number either- no way to reach anyone) but I get his assistant instead who was relaying the incident to the owner and would get back to me. I explained what happened, how upset I was over it, how embarrassed I was in front of this group of women by the instructor, and that my Groupon was not clear. He figured things out and I believed this issue to be taken care of and my feelings over the incident that happened TO ME. I thought things were resolved and that the incident was reported to the best person since the owner had not contacted me back------Well, I got an OBNOXIOUS call about 15 min later from the owner BRAD (at 10:00 at night)- Without even letting me talk to explain why I was upset and trying to contact him repeatedly over the course of a week- He was only focused on the fact I was planning to share my poor experience in a review of this studio on social media (which is the ONLY reason he even called me at that point) and told me that I was "threatening" his studio and he didn't "need people like me" because he has plenty of clients that are not having trouble. Not only did he insult me personally more than once, but raised his voice, dismiss my feelings and my debilitating physical condition, REFUSED to even hear my side of what happened in HIS studio- he would not even allow me to talk or even ASK OR WANT to know what had happened with this instructor,- INSTEAD- he revoked the resolution that had been made earlier with his counterpart (who let me explain why I was so upset by the whole experience) then terminated my groupon and membership INDEFINITELY and told me NOT TO COME BACK TO the studio ever again- becuase he doesn't want people "like me" who have an opinion and feel upset about the way things are run as a member. So he would rather do this than deal with the issue at hand. He wouldn't even LISTEN to a word I had to say and my husband overheard the entire conversation- and was just shocked that any man would not only talk to a woman like that, but to dismiss my concern in that way, especially his wife. It was apalling. Anyone who talks to a customer this way, so DISRESPECTFULLY TOWARDS WOMEN and TAKES THEIR MONEY without offering a refund for just plain BAD SERVICE, a horrible experience- is just wrong. (I had 15 of 20 classes left to use) I feel sorry for this man. My vote- there are hundreds of other pilates studios......don't waste your time here or the Santee location, not with an owner like that. EGOMANIAC!!! Give your money to a studio with class and dignity and maybe even childcare. ANd read the fine print with the Groupon- it's not that great of a deal. It's 30 days to use all 20 unlike others that actually expire 90-180 days. ...
Ā Ā Ā Read moreAndrew Nayfak is hands down the best Pilates teacher. He made something that seemed so intimidating at first so accessible. And now, I canāt get enough. I love Pilates so much!!! The things I can do now would shock myself 8 months ago. And itās only because of Andrew. He has taught me to show up for myself and now working out is a habit. Iāve changed the way I eat (only healthy) and Iām hitting the gym and hot yoga again and itās all because heās so good at helping you flex that muscle called discipline. And itās spread into every other area of my life. Best investment Iāve ever made in myself. I also take private sessions with Andrew and itās pure gold. I get so much out of it and itās part of why Iāve come so far. I just adore him and canāt gush about how great he is enough. Heās just the best and I honestly want everyone to experience what I have. My life is better and getting better and Iām so excited to be the me I will be a year from now. Itās just the best feeling to be so committed to my health and well-being....
Ā Ā Ā Read moreWeekly, for the past year Iāve treated myself to an invigorating & motivating whole body workout with Luisa Grejada at Beyond Pilatesā East County San Diego locations.
Luisa warmly greets her students & throughout the 50 minute session, expertly provides concise instruction from warm-up to cool-down, which makes her classes flow seamlessly & truly enjoyable.As an added plus sheās bilingual!
Luisaās consistently cognizant of injuries & cheerfully available to each class member, giving extra guidance to beginners as well as providing tips to elevate more seasoned attendees workouts. Sheās a powerhouse yet genuine & never intimidating & a favorite of both my daughter & I. We leave feeling stronger & rejuvenated, knowing weāll feel the gains the next day.
Joining Beyond Pilates is one of my best decisions of my life & having Luisās & instructors like...
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