I am extremely disappointed with the gym's membership cancellation process. They use a third-party service for cancellations, and despite sending multiple verification documents, including my renter's insurance and new lease, they keep rejecting my request, claiming it doesn't meet their rules. This makes no sense, and meanwhile, I am still being charged every month.
Be very cautious when signing up with this gym, as getting your membership canceled is a nightmare. The gym itself is no help at all. I called them, and they initially promised to assist but never followed through. I even had to block the charges through my credit card, yet the gym continues to charge me.
Overall, this has been a very frustrating experience, and I would not recommend this...
Read moreI recently visited this branch while in Savannah and was thoroughly impressed. The facility was exceptionally clean and well-maintained, boasting top-notch equipment. What stood out was how quiet it was around lunchtime, making it a perfect time for a workout without the crowds. Highly recommend for those looking for a peaceful and clean...
Read moreAwful gym. Awful customer service. Attempted to cancel membership due to military move. Management company declined to cancel membership despite providing all required documentation. Failed to respond to multiple requests despite being blatantly wrong. Do not...
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