Paragon Sight & Sound — Attraction in Scio Township

I went into the store on two separate occasions over the past year with specific wants in mind. The first occasion was for a phono preamp for my system. I was shown some examples and unfortunately none were in stock and I decided to go buy a unit from a different store which had them in stock. I went back to Paragon about 6 months later because my receiver was having issues and I wanted to replace it. I spoke to the sales person who was knowledgeable about the equipment but didn't want to in my opinion work with someone who wasn't in the market for a super high end piece of equipment. I told him my price range was about $2,000 and he mentioned that they just received some receivers in the price range for some of their customer installations. I mentioned if you have any unsold that meet my price range and wants I would be glad to buy one right now. Instead I was told that he didn't have any on display and he would give me some literature on the in stock receivers. Mind you I was in need at that moment and ready to buy. Needless to say I guess my small purchase was not a priority to the sales person and I left feeling slighted. I went to a competitor and bought the same brand and a model with more features the same day. My impression from my interaction is if it's not a high end customer install or deep pocket customer then the midrange audiophiles are not important. I will gladly spend my hard earned dollars where I am not rushed out or given literature to get back to their real customers again. I will never patronage their store for my audio...

I've been wanting to write a review of this place for a while, except it felt in bad form since I was employed there. Now that we've since parted ways, I finally feel safe telling the world how amazing this place actually is.

The first thing that struck me was that, from the top down, the people care. From the owner himself to the newest hire, the staff will work to get you the best deal on the highest quality (and it's quite high quality indeed) gear that fits your budget and your system.

But it's not just an honest sales process, it's an educational one. Someone on staff will have an answer to your question no matter how obscure it is to how new the equipment is or how old a piece may be. They continually stay up to date on training for all the brands they carry, flying employees across states and oceans to get the best, most up to date information straight from there manufacturers.

And the brands they do carry are thoroughly vetted. If there's a brand they have that you're unfamiliar with, you won't regret coming in to hear what they have to offer. You'll be impressed. I have a thing for Rogers, but that's just me.

So yeah, I might be biased, but at the same time I'd probably be first in line to say if things were shady or below board since they ain't paying me anymore. However, that's simply not the case. If there were six stars to offer, I'd...

I have been a Paragon Sight and Sound customer for 15 years. The selection of equipment at this store is world-class sonically and wide ranged cost wise. You can assemble a million dollar reference system or a modest starter system.

While at the store over the years, I have witnessed young adults buying headphones get patient service and expertise equal to the customer that is working to build their dream system.

When I travel, I often visit the hi-end audio stores at the destination. I have never been to a store with better equipment selection or one that has better sounding demo rooms. Speaking of demo rooms, the Paragon reference system is AMAZING! All of the other smaller demo rooms are excellent as well. This store is worthy of getting on an airplane to visit, it is that good and comprehensive.

All the great sounding equipment at Paragon would be overwhelming were it not for the wonderful staff. Paragon has service and set-up mastered at a high level. The expert sales and service team which includes Larry, Richard, Matt and others will expertly, patiently and happily guide you along the way with zero sales pressure.

I love...