I love the idea of this place. It's cute and the people who work there seem friendly enough, lots of seating, etc.
I say these nice things before plugging a HUGE caveat... do NOT give them your card to hold a tab, or do so to your own potential detriment.
I went there with a friend, ordered a drink, opened a tab, went back and got another drink and closed my tab and cashed out. I wish I'd been paying attention, because I signed off on only one drink and then tipped on that and was billed for two additional drinks as well.
No big deal, its one drink, I figured I'd reach out and get a refund for the drink and make sure I tipped on the second one that I never apparently signed for.
I reach out through Instagram, they tell me the owner's email and insist he'll fix it.
I reached out. After over a week he responds that it went to spam. The problematic thing about this statement is that no one is looking back weeks into their spam folder and secondly, my I didn't use a business email, it most definitely did not go to spam.
He asks for some card info, and says he'll process the refund.... MUCH, MUCH later, we're like a month in, I just send a quick note that no refund ever went through ( I should have stopped bothering by this point), and then he asks me to check my account and says my bank is why it didn't process... why am I checking my account if you know it didn't process? Add to that my account takes hundreds of payments a year, and I don't get refunds often, but I've gotten them before.
The mistake was no big deal, but the SUPER shady interactions that came after solidify both my desire to NEVER go there again AND my desire to share my experience with anyone and everyone. It all...
Read moreNot family friendly - recommend Sam Hill, Mothfire, Union Rec, York, or Arbor Brewing instead.
As parents of young children, our friend group is desperate for a place to socialize while kids be kids. Unfortunately, we assumed wrongly that Homes Campus would be an establishment to patronize. Despite our $250+ tab, our party of eight adults and ten children was asked to promptly leave due to children playing.
I will cede that our waitress asked the adults to stay out of the aisleway, but the manager, unceremoniously and without warning, escalated the situation and kicked us out due to children running - unnecessary and beyond reasonable in a "campus" setting. We would have happily moved outside had we been asked.
We are saddened at the loss of potential, but we are resolute to take our business elsewhere. There are other establishments in Ann Arbor that cater to our demographic, and we wish Homes the...
Read moreAnyone giving this place anything above a 3/4 is just bonkers. Confusing as heck to figure out where to go as signs are apparently difficult. You will easily spend $35 on a meal with a drink which includes the suggested minimum tip of 25%?! Which is all justifiable if the food was amazing and you had someone serving your food and it just isn’t. Three people ordered the same thing at a table and one person got something missing completely. An attempt to fix it was just fixed wrong. Chicken had zero flavor and was fried way too much. Fries were nothing special. Friend also wasn’t impressed with their vegetarian options. Basic drinks are not cheap either. Ambiance was ok but the chairs are so hard that they expect you to soak in where you are to forget it’s just a basic cafeteria room with basic tables and chairs. I just see no reason to...
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