I really wanted to like this place.. but no not at all. First off I made an appointment to see a car that they had advertised online. The sales woman even texted me to insure that I was on my way. Of course I was and was running on time. BTW I drove 250 miles to get there. When I pulled up I did not see the car that I was there to look at, and sure enough the sales person confirmed that the car wasnt there. (RED FLAG! SHADY DEALER TRICK #1) I knew in the back of my mind that I had already been scamed.. I should have bolted. However she said they were just ordering lunch and asked If she could order me something as well. I was hungry from the long drive to the dealership so I said sure. While I was waiting for the food to arrive I strolled around the "showroom" that was filled with the owners personal vehicles. From there I went out to the lot..and sure enough there were about 3 decent vehicles and a lot of broken cars and flat tires. (RED FLAG #2!) Lunch arrived and I had my burrito that I ordered and then, since the car hadnt arrived I told the lady that I would go to the other car lot that I also had an appointment. She was nearly insistent that I wait, so i waited a bit longer. In the meantime she asked if there was another car that I might be interested in. I said yes and pointed it out. After she aired up the flat rear tire and put a jump box on it It started up and I drove the car. I decided I liked the car (even though I knew I was falling for the bait and switch) but that I still wanted to see the other one. She said that the other one was with the boss's daughter and had been involved in an accident. I went to go look at the other car on my list even though the sales lady was nearly insistent that I stay.. the other car was a bust so I returned and we hammered out a deal on the car I test drove. The sales lady was trying to steer me toward a Jaguar that was on the lot but I told her I wasnt interested. I ended up buying the blue Mercedes SLK 320 that I test drove. I spent the entire day waiting for the car that I had an appointment to go look at only to buy something else and now it was night time and I had to travel home in the dark over a snowy stevens pass in a car I was unfamiliar with.. and wouldnt you know it the GD highbeams didnt work!!! Also the car didnt feel quite right in some of the icey spots.. turns out the rear tires were COMPLETELY WORE OUT! (Allowing that car the leave the lot with the headlights not working and bad tires is a violation of washington state law.) I called and made a deal that they needed to send me the part necessary to fixe the headlights. $165. They agreed they would. So nearly a month later they hadnt sent anything. I finally lost my patience, consulted an attorney and on his advise I am sending a report to the dealer inspector, attorney general, and better buisness bureau. I will sue for tires and to have the headlights fixed. I asked to speak to the owner and explained that if he will talk to me we can work this out.. However he is apparently way to CHICKEN$HIT to even speak to me. Oh, and now I have reason to believe the the Odometer may have been altered 🙄 So I will have to pay to get a verification scan done. Bottom line? STEER CLEAR OF THIS SHADY OUTFIT!! 2.7 stars rating should have been my...
Read moreI bought my 2002 F150 4x4 Crew Cab Short Box at Wild West C&T about 5 years ago and not only got a very fair deal, I still have it; it has been our only, daily driver family vehicle for many years and my wife and I really wanted to get a 4cyl, zip around gas sipper because the truck gets 10 to 13mpg. I wanted to surprise her for Christmas, but did not want to take the beating of buying new, so I always go used when it comes to cars & trucks. As most people know, when it comes to used vehicles, one can REALLY get burned, however, I found at Wild West, they KNOW this, and they do an exceptional job of selecting only the best cared for vehicles to stock their lot. It is easy to see that they not only maintain the highest standards of quality, but their taste in cars & trucks is also always VERY interesting; their showroom and lot is more like a car show than a used car lot. Just before Christmas 2015, when I bought my wife her little 4 cylinder, gas sipping, 2009 Toyota Corolla low mileage cream puff, I walked around WW and saw everything from a 12 cylinder turbo powered PU truck to majestic Rolls Royce’s, BMWs, Corvettes, impeccable 4x4’s, jaw dropping classics of many kinds, and a huge selection of very lightly used sedans & sports cars of many makes. The point I am trying to make is they have something for just about EVERYONE. Their ability to evaluate exceptional, mechanically sound, well cared for vehicles, combined with their obviously savvy buying practices ensures a value to the customer, me and you, the best bang for the buck you are ever going to get at any used car lot. For example, my truck, when new, sold for over $40K. The buyer put 118K miles on it and traded it back in for less than $10K, which means, the guy that paid over $40K, drove it 118,000 miles and sold it for less than the $10K I paid for it. That means he paid OVER $30K to drive it 118K miles. I paid $10K, have put 60K more miles on it, kept it perfectly maintained, and could probably sell it for close to what I bought it for. You simply cannot come out as good at any Used Car lot I know of, other than Wild West Cars & Trucks. We love our low mileage 2009 Toyota that gets 28mpg so far on the freeways. Honestly, I could probably sell it for more than what I bought it for which is the main reason I do recommend Wild West Motors to ANYONE who wants to make a SMART purchase. PS: You will not find anyone there who is not on their game in helping you get the right deal done. The entire staff is professional, friendly, knowledgable, genuinely trustworthy, and fully aware the importance of providing excellence of product & service to EVERYONE in every relative way. I do NOT give my endorsement lightly, I trust no one in the used car business, but the staff at WW have EARNED more of my trust than any other ever has, so if a 5 STAR rating is the most I can give back, I do hereby give it, without reservation, and with...
Read moreLast June I purchased a 2007 Hayabusa after I returned from a deployment. I called the dealership to make appointment to come look at it. I spoke with one dealer on the phone name David came in and met with another dealer name Ted neither one of them knew anything about this bike expect the price $9800 that the owner was very firm on with no supporting documents. Not only was there supporting documents but the owner was never there to explain it. When I did decide to purchase the vehicle they said I had to find my own financial services even know they advertise in house financing. I had to drive back to Ft Lewis and talk to my bank I came back with a check but they gave me the wrong amount. So I drove back to ft Lewis to get another check by the way is a hour drive one way. After two weeks of this I finally purchase the vehicle I picked up on a Friday afternoon took it drove it to shop and found out the second gear was going outline and the clutch would have too be rebuilt for 3,000 not only did the clutch need to be rebuilt the the motorcycle had a full tank of nos on it that was opened and charged the motorcycle shop could not work on anything with a wet nos system and should of never been sold in that condition. I called the dealership to inform them they said call Monday but we don't think we can help you. I called every day the following week and never got any answers only rude customer service and more excuses about why I couldn't talk to the owner. Finally one Manger said bring the bike for there mechanic can look at it I paid for the bike to be towed to the dealership for a $100. Only to receive a phone call from another Manger saying they wouldn't expect it and if the tow truck left it would be impounded. Since I was in the Yakima doing military training there was no one to pick up the vehicle. Two weeks later after daily phone calls and messages finally I got a hold of another Manger you said the best they could do was $1000 and I should of read the paperwork it doesn't matter if the the motorcycle only had 60 miles on from the ride home. It took two more weeks too even get the check that I had to pick up from the dealership witch is a two hour trip on a work day during Seattle traffic. I made it to the dealership at 5 just too wait another two waiting on a so called check writer to show up at 7 at night. After six weeks of of this abuse I finally found a motorcycle shop to work on the motorcycle in Portland Oregon cloud nine motorsports was very helpful but called with bad news the motorcycle was in worse conditions then expected. I had to get the motorcycle engine and clutch rebuild at a cost of $5200 making the total amount of the purchase $16000 $7000 over blue book. This dealership is very disrespectful and rude too active duty soldiers. I will never do business with them again and will inform and warn any one that this was the worst car buying...
Read more