My niece, nephew and both my daughters ages 10 - 18 wanted to get ears pierced. All the ladies were wonderful except one. Unfortunately, I can't remember her name. She pierced one of my niece's too high and was upset about being asked to redo it! In addition, she didn't seem like she wanted to be there to begin with. I get it that majority of us for not want to go to work but if you do not have the right attitude especially in customer service, then find a different job! On more positive note, store manager, Samantha and trainee in piercing, named Miranda were fantastic! They made sure we were happy with all piercings and we had...
Read moreterrible customer service. a worker there (i don’t know her name but she had dark hair and was wearing a nickelodeon shirt) made us clean up messes we didn’t make and wrongly accused us of stealing just because we were trying on tiaras. she seemed to hate us the second we walked in even though we never did anything to warrant it. as we were leaving, i turned around to catch her glaring at us. extremely disappointed. i will probably...
Read moreAmazing staff who were extremely helpful. One young lady with red curly hair really went above and beyond on helping me with my daughter. I'm a single dad who shaves his head so not much knowledge on hair for a young girl. Thank you to that young lady. You and your associates are...
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