Office Depot — Attraction in Signal Hill

Worthless. I buy a charger priced at 19.99 due to membership discount I paid 17.99. The charger was shutting off when I plugged in my phone after a few minutes. I return it. Instead of the manager giving me the actual sale price of 19.99, he gives me a store card for 17.99 to buy another charger. I explained to him the sale price is what should be reissued and when I buy another charger for 19.99, you can give me the two dollar discount again. But he refused.

I decided to take the risk but the chargers they had displayed were inferior chargers ten times expensive. I decided to go with a 29.99 charger but when I was to purchase it, I was not eligible for the membership discount. I asked why and the guy said, "I don't know. It doesn't say." What kind of racket are they running at Office Depot? Seriously, he did not know. "I'm denied a discount without a reason why? Is it that the charger is not listed for a discounted price or what," I asked him?

And he said, "All right, I'll go with that one. "

I asked for my original charger back.

I will NEVER shop at Office Depot ever again. I'll start going to Staples.

I could have strangled him. This is the type of customer service people get. They don't care about us,...

Bad service to everyone in general. If you work in customer service, it means provide the customer with service! It’s embarrassing enough that I’m not tech savvy. I approached the young lady at the copy center, I needed to print from my email. She did tell me how. Well I got stuck and approached her again. It was clear I needed her assistance but she stayed behind the counter and by then a gentleman walked up and she was chatting away, not service related. I gave up and walked out, she kept on. Flirting isn’t customer service. I went to the competitor and was given exceptional service. May-June 2020 I was on a shopping spree. I needed everything new for my new desk. I did take a while and had a full cart. The manager kept following me around and caught him spying on me couple of times. It was being watched like if I was a thief. It was very offensive and hurtful. I kept coming here for years because of the inventory aside of bad service. Now I’m officially done with OfficeDepot and will take my...

If I can give no stars I would, I went in last week to send a fax and before that I called if I was able to send and receive a fax,there I was told yes. Long story short the first one I sent I sent it to the wrong number but before that I called 3x to see if I received anything they would check and nothing. 2nd time I went in to send a fax I called and nothing I called another time and this time I was told you can’t receive fax there! Mind you 2nd time i sent the fax I was told you can receive fax there as well. I tried telling the person I was talking to on the phone i was told by multiple staff there I can receive fax there and they would even check turns out I was speaking to the “supervisor” and he said who ever said i can is wrong then I guess everyone working here is wrong? I had asked multiple to make sure I received my papers since it’s important yet the only person who said I can’t receive a fax there says he is the only one right! Customer service is...