Elegant Brow and Spa — Attraction in South Jordan

I just moved to Daybreak and came to this place to get my eyebrows and upper lip threading. What a horrible experience!

Her hands smelled bad, they felt dirty and sticky on my face and I felt like she put her whole chest on my shoulder when she was threading.

The service was very rough, everything was fast as if she was in a hurry.

She noticed that I didn't feel comfortable and in the end when she was going to put the aloe on my eyebrows she put it inside my eye, I don't know if it was intentional but this is the quality of service they give!

I have never had an experience like this!

The previous times I went to Precious Threading in Salt Lake City and the girls even wear gloves and the service is very nice and the place smells clean. This is a time to dedicate ourselves to our personal care and I feel like it should be pleasant. Finally, when I paid for the service, I handed my credit card in her hands and she left the card there on the table. She didn't even say thank you! She just said “sign...

First thing when you walk in, it smelt awful. Like there was a sewage leak somewhere.. Then the women who did my eyebrows seemed like she was more interested in her drama over the phone than a customer. Which I understand it’s not some luxury salon, but kind of felt unprofessional. She was very nice, however she did not listen to anything I said. She was quite rough with my head and I asked her to keep my brows thick and not to cut them.. She proceeded to do the complete opposite. Her hands were all over my face and we she was done, I’m pretty sure she wiped my eyebrows off with hand sanitizer instead of witch hazel or something similar (which she wiped all around and in my eyes?!). I get my brows done regularly and have a lady I like to go to closer to home, so I know there is a better experience elsewhere. Unfortunately I...

WOW. What an awful experience!! If I could give this place zero stars I would. They spilled wax in my hair and on the back of my shirt. I did not realize that they had ruined my shirt until I had left and there was a big wax mark that would not come out. The employee didn’t even say anything!!! When I asked for a refund the manager told me I was lying. What a joke!!!! My response back - i work at a salon I understand mistakes happen but for you to tell me that she said something to me is a flat out lie. From this point I’m not even upset about the money the way you guys handle business and the way your manager and owner talked to me was disgusting. People listening to the conversation were absolutely applaud by you. Your customer service was an absolute joke in itself. Very...