My husband and I moved into this building when it first opened last August.
Overall pros- The building is clean and there is a clear effort to build community. Maintenance staff is always friendly, timely and willing to be helpful. The gym is great and the community events are fun to attend.
Advice for potential renters: Get EVERYTHING in writing. Our experience has been that terms can change from day-to-day based on which Associate you speak to and the day of the week. Communication is inconsistent and they don't read e-mails carefully or take the time to follow through on specific resident concerns within the same thread. This has been the case from the day we began previewing the apartments and that has remained constant whenever we engage with the Leasing Office. There is much turnover, so it is important to have what ever you have been negotiated or promised in writing. Many times you're dealing with an "Intern" with very little experience outside of this building, so they don't always know what they're talking about. Once you're in the building everything is great, just be very wary of knowing all the little fees so you're sure there's no surprises when you go to...
Read moreMy husband and I lived at Third & Valley for two years. It’s a beautiful new building with an amazingly easy commute to NYC. We could walk out the door 5 minutes before the train was due to arrive and were in NYC 30 minutes later! I was initially worried about the proximity to the train being noisy, but all we could hear was the occasional horn as trains went through the station, which we got used to quickly. The apartment was immaculate when we moved in with special touches like snacks and water in the refrigerator and dish soap waiting with a nice note from the building. Whenever maintenance issues came up, we used the app and they were almost always resolved the same day. Once we had an air conditioning issue that needed a specialist, but they gave us an in-window unit until the repair was complete to keep us comfortable. My review would be incomplete without mentioning the amazing management staff, especially David, who was always attentive and friendly. You wouldn’t think that management plays such a big role in one’s enjoyment of their rental, but it absolutely does. He truly cares and wants to make it a great building to call...
Read moreAmending previous review. New review: Listen, the location of these apartments is great, it’s amazing to be right on the train line. The property is very attentive to emails and comments and does work to try and find solutions. I will say my only issues is listed below in a previous review with my only issue being parking, otherwise I love my apartment and the building. So I have amended from one star to four, and if they can get the parking thing figured out, they might even get a five!
Previous review: Maybe if you don’t have a car and don’t have to worry about parking this is the place for you. The garage might be owned by them but all operations, even residential parking, is managed by a third party company so forget ensuring that you have a spot each day. They are constantly full and daily passes can be sold to non residents making its overflow parking for the train station. Additionally, I live the idea of being able to charge my car, but there is ZERO enforcement as it’s all left to the honor system. Email after email ignores to rectify the situation have fallen...
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