Oranges Spa — Local services in South Orange

Oranges Spa was a lifesaver for my husband who had recent back surgery. He tried everything to resolve his pain, but ultimately, a weekly visit to Oranges gave him the most relief. The women who work here are friendly, kind, hardworking, and STRONG! As other people have mentioned, you need to communicate about how much pressure you like. I always say "firm" or "hard," but at Oranges, I started saying "medium." They want to make sure you enjoy your massage, so if there is something you don't like (I don't like to be stretched), just politely say so. I also suggest you make an appointment because they are always busy. The facility is clean and quiet, with only the occasional sounds of the phone ringing or customers coming in. Sometimes the customers can be loud or rude to the women, which is a huge distraction, but beyond their control. The prices are very reasonable, which is why I always tip 20%. No one has EVER pressured me to tip because it would never occur to me not to! Nor have I ever heard them ask someone else to tip. Even if I didn't love the massage, those women work hard and deserve the recognition. If you want a full body massage, I recommend you book 90 minutes. They always start with you face-down with a towel over you. After they get a feel for your body through the towel, they will start to remove it in sections. One of my favorite things about Oranges is their use of hot stones. If you don't like this, you can just say so. They are also really good about working though knots in the glutes. Again, if you don't like this, just say so. Thank you Oranges for being so helpful and kind to Craig and I. We've moved and will...

Last night was probably my 15th time I have been there (and I have plenty of "buy five, get 30 minutes!" cards lying around the house to prove it), and I'm disappointed in the change in experience. First off, they are asking for a minimum 25% tip now, using a laminated card -- even at a dollar a minute for 90 minutes. To be clear, I regularly did 25% for my one-hour massages (so maybe this card has been around for a while and I did not know it), but I still think a tip should be discretionary and a 25% MINIMUM is a bit much - especially for a bad massage, which this one was.

For the first time here, my massage therapist could not understand me at all. She kept working my injured foot after telling her over and over to stop. I eventually had to sit up, which I've never done in hundreds of massages, to tell her to stop, and she kept working it! It absolutely wrecked the experience, from a state of bliss to total annoyance. And then I get to the desk and they show me a card asking for $90 plus 25% for that?

Trust me, this was a 5-star experience previously, and I don't want that fact to get lost. I have had some great work done here. But honestly I'm never going back. My foot is all jacked up this morning.

The last thing I'll mention is the upsell, which they have been doing forever. Ask for 30, they'll ask if you want 60. Ask for 60, and they'll ask if you want 90. That is all cool the first few times they ask, then it gets annoying. No thanks means no thanks, the first time, and the second time, and...

Please do not deal with this unprofessional business. I read the reviews and decided to make an appt today for Foot massage reflexology....the first thing I was asked WHAT TIME ....so I asked are you not going to ask what date I'm trying to schedule for first.... ? Then a pregnant pause and she then said when I said September 23 ....then I get the phone get slammed on me ..... So I called back I get someone different I explained to the lady why am I trying to make an appointment as a new customer and getting the phone hanged up on me ? Instead of apologizing I'm getting the excuse -- she doesn't know English good. So I asked that is how you run a business..which is quite unprofessional and not a good look as trying to be a first time customer. Still no apology...I get well I should let her know I need an appointment. Really as that is the primary reason for me calling . Just seems there us no professionalism...all about getting money and really not catering to customers yet alone new customers. These good reviews must be some bag of lies because if you're working there for years and answering phones ..you have some kind of understanding but because I was not coming in today I get the hang ups and unprofessionalism. What a disgraceful !!! IF this is how I get treated making a simple appointment why in God's green earth would I pay you my hard earned money and let alone tip you with this attitude and...