We hosted a baby shower at Park Villa Hall on 07/13/2025 with time 11 AM to 3 PM. While the food, drinks, and cleanliness were excellent, our overall experience was disappointing due to poor event support and unprofessional management behavior.
Event manager Shweta did good job laying out the hall but was largely absent during the event, leaving us to rearrange tables ourselves and manage without the reserved signs we were promised. Early access was strictly denied prior to 11 am even to family members, adding unnecessary stress as we struggled to complete essential setup tasks on time.
Worse, once Shweta left early and Krupa from management took over, treated us rudely—making my mother cry with her harsh serious tone and rushing us out at 3 pm despite our efforts to safely pack up after guests had already left.
Basic facility shortcomings like watered-down soap and lack of branded napkins replaced by regular thin napkins were noticeable. Requests for simple assistance with the welcome drinks table were ignored and denied us to distribute the drinks to our relatives. Management also refused elderly guests the option to take leftover food despite cultural and health needs by the end of the event. Outside was nice but they didn’t do clean landscaping to take photos.
The venue presented itself as accommodating prior to payment, but after that, the reality felt very different. Overall, while there were bright spots, the lack of coordination and professionalism overshadowed what should have been a joyful event.
I hope Park Villa Hall takes this feedback seriously and improves guest support and management conduct...
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