Cady Brook Cannabis | Adult Use Dispensary

This is a revision to a post that I made three months ago. I had stopped in for the first time it was an hour's drive to get there. I purchased a few things and when I got home I looked inside of the bag and realize that what I had requested was not what was inside. I was upset to say the least because driving back would be another two-hour round-trip. I spoke with the manager on the phone she was extremely polite she apologized and told me that she would make a note on my account and whenever I'm in the area whether it's a month 6 months or a year to stop in and they would make good. Today I found myself a few miles away so I stopped in the store. The greeter at the door got the manager. I started to explain that I was there several months ago and she says yes I remember I spoke with you on the phone. Steph was also there, she remembered the error, apologized and just like that they corrected error and made good with a smile. When I tell you everybody there are the most professional cordial and polite staff of any business I have ever been a customer it's true. Corporate America should learn from how the manager and staff treats customers and handles problems. You have a customer for life..Thank you.