McLaughlin's Home Furnishing Designs — Attraction in Southgate

McLaughlin's staff were helpful and delightfully weren't oppressively 'attentive' like the line of salespeople waiting to pounce every time you walk into an Art Van.

The showroom is large with an excellent selection of choices and the staff answered every question we asked and made sure we knew when and how we could tweak the designs however we chose.

However, what the staff didn't do was educate on how we could make a better choice or point out where we were making bad assumptions.

I'm not overly worried about price, as some other reviewers seem to be. You get what you pay for, both in terms of product and service. Definitely a place you need to stop by if you're looking for better furniture.

One comical additional note. The salesman must have pointed out at least 5 times during our visit that his normal customers were typically our parents/grandparents as explanation for the design choices they'd made for the floor displays... You can tweak the designs and if you're under 65 you...

I had ordered a Bassett Power Recliner from McLaughlins. I was very pleased with the price (it was a bit lower than if I had purchased directly from Bassett!) Diane my sales rep is awesome as is Dan. We arranged delivery of the chair and all appeared to be great. Hhowever, after one time reclining, the chair would not straighten. Dan came out on the Saturday of memorial Day Weekend to troubleshoot the problem. Not being able to resolve the issue, he put in a service request with the McLaughlin service team. The service person was William who came out, once again on a saturday, checked the chair and removed the motor. William repaired the motor, came back and success! My chair is great! I love McLaughlin's for their personal care and service. There aren't many businesses left today who serve their customers so well! I would highly recommend McLaughlin's for any person looking for quality furnishings and friendly & efficient service. Thank You...

Bought my first piece of furniture here in 1978. A grandfather clock. My Aunt Edith Delaney bought end tables, dinning room furniture here also. My sister bought a big brass bed. I used it for a short time. Until, I bought a new set from McLaughlin Two, Wyandotte It's cherry wood and I still have it. My aunts tables are Hardin and I still have them. I inherited them when she passed in 1980. I was working at Estate Motors Mercedes Benze, Birmingham Michigan. I bought my brother a large wall clock and my dinning room table and chairs I have now from Southgate one piece at a time. They are distressed maple ladder backs with rattan seats, dark finish. Recently purchased a Sherill over stuff chair and ottoman. I'll be back if I need anything else....