Horrible customer service! Called the store about blowing up 5 balloons I had purchased offline. Store accociate said they will do that for a charge. Specifically asked him if I needed to bring balloons in advanced (Friday night for Saturday) was told NO, just walk in on Saturday morning. Walked in on Saturday morning day of party while there were at least 4 sales associates in site. 2 working on Halloween decorations, 1 SITTING behind counter and another that approached us. Very rude lady tells us she will not blow up the 5 balloons because I did not bring them in advanced! Explained I had called and was doing what I was told and she clearly showed no care in the customer service they were giving. There was no one using the tank to blow up balloons at the time I was in the store! Worker was extremely rude about the situation and showed she did not care one bit! It wouldn't have taken her 3 minutes to fill these 5 little balloons for me (like I was told on the phone) apologize for the misinformation and explain that in future I would need to bring them in in advance. She took more time being rude then it would have taken to blow up the balloons all while not one single person was using the tank! Will absolutely never give this store my...
Ā Ā Ā Read moreI bought some birthday balloons and asked the cashier twice do they charge for the helium, she said NO it's included! Upon her cashing me out I felt the price of all the balloons was a little higher than what I expected but due to me being out shopping and in a hurry I didn't question the amount! After I got home and settled I looked over the receipt and seen 2 additional charges which totaled about $13.00 extra! I was confused on what those charges was for so I went back to the store and luckily the same cashier was there. I asked her about the additional charges and she says it's for the helium .So after I asked twice about being charged for helium and she said NO! SHE STILL CHARGED ME...
Ā Ā Ā Read moreA very interesting place. They have just about everything you need for an awesome party. Everything from service ware to decorations for every season/holiday. Love the candy arrangements. Different colors all in a single bag and there were so many different colors to choose from: pinks, yellows, blues & purple. Even white & black. The party theme section was great all the newest cartoons/kids shows as well as the classic stuff. Pirate's, princesses & baby stuff. Did not make it down all the aisles but the few I...
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