Customer service in the store was great, although I do not like being lied to, to sell a product.
I need to vent. I bought a 500gb Samsung Evo SSD from OfficeMax, was guaranteed 1 day delivery, when it doesn't show up the first day, I let it slide, when it doesn't show up on the second day, I call customer service. I get put on hold for a guy in an Indian call center, who can barely speak English, and he tells me after a few attempts to tell him the issue, that it will come on Tuesday.. That's not a 1 day delivery, it's a 6 day delivery. I will not be purchasing anything from OfficeMax after this. It's...
Read moreCustomer service definitely needs Improvement. Three times in a row that I have been there the service I got felt slightly hostile and uncomfortable. When asking about a product I felt like I was pressured into buying a more expensive product than the one I had in mind also felt like when I went with a cheaper product than the one they recommended they got frustrated. That being said the store needs more Improvement on customer service in general. A costumer shouldn't have to feel like a burden when they need help and that's a huge...
Read moreI highly recommend the Office Max in Stillwater. I have been a customer there for years and have always had Such a wonderful experience. They have all manner of supplies I need for both my home and business. The moment I walk in, I am pleasantly greeted and I am ohh so grateful for the assistance on my many - Many questions about where something is - or the best possible product for my project(s). We are very lucky to have such a delightful place to procure all of one's desired...
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