Lou's Computers LLC — Attraction in Stonington

I went to get a new battery for my 2015 MacBook Pro 15 based on it dying after 2 hrs of normal, non-gaming, use and a message from the computer that it's battery needed service. The tech at Lou's said I would have to leave for 2-3 days so they could run diagnostics (which would take a day of that time!), and then would give me a quote. The tech did not comprehend that it would be a problem for me to leave the computer for 2-3 days, said he did most of his internet activity on his phone, obviously not spreadsheets and such. Went to another local repair shop a little farther away - they took serial number to order a battery, will call me when in, and schedule to install it. Lou's reminded me of the runaround I experienced when I tried to talk to someone at the nearest Apple store that 1 1/4 hours from my home. Apple and Lou's clearly do not understand...

We have been going to Lou's Computer for many years. We have never been disappointed. Lou and Don are easy going, expert, helpful and patient when a computer illiterate tries to tell them what is wrong with their computer. It is wonderful to be able to take in a broken machine to them and give up any concern of "will it be okay". They also sell new and refurbished equipment. The refurbed is better than new and a great deal. We have had our computers repaired, bought new computers, had cloud servers installed and purchased external memory. We have had old hard drives archived. They do it all and they do it well. Their prices are reasonable and the experience as close to painless as can be imagined. They get my highest...

I have referred dozens of people and businesses to Lou over the years and without fail, everyone is happy! Lou and his minions know all aspects of their business from networking, repair, programming to sales. I find them always willing to answer questions. They sell their equipment at a fair price. I've purchased both new and refurbished equipment over the years. I go to them for most all my computer needs because they will tell you were ELSE to buy specific products if it best serves the client! Superb integrity. It's just comforting to buy directly from local businesses within our community who take pride in their service. ...