We have purchased through Curly's twice - the first time being in November, 2019 (the good ol' days) and again in 2020. We have also referred our friends, neighbors and family to Curly's and those that purchased from Curly's were equally happy and impressed.
We purchased the Eltmann sectional with chaise lounge and additional section for seating, Lewis table set, a kitchen set, a queen bedroom set for our son and eventually a queen set for our daughter.
We paid a bit extra the first time for delivery but they were willing to take our old sectional with them and discard it for us. That was a huge win.
It's important for everyone reading these reviews (good or bad) to understand that Curly's is a seller, not the manufacturer. Here's why:
When our son's bedroom set was delivered, one of the drawers didn't fit right. I reached out to Curly's, we troubleshooted the issue and they offered to order a new drawer at no cost. After looking at it a bit more, we realized the issue was with the dresser itself and not the drawer. Curly's guys came back out, picked up the dresser, repaired it and brought it back. It was great. We also had a small issue with the wood frame on part of the sectional. Same thing - Curly's came out, picked it up and repaired it for us - again - all for no charge.
We also experienced a tear in the cushion from the dogs acting like idiots playing on it. When I called and asked how much to replace the cover, it showed up via FedEx a day or two later and there was no charge. Mind you - we had no extended warranty and the damage was caused by our dogs. Curly's owed us nothing and they still took care of it for us. It was so unexpected and kind of them.
Fast forward 3.5 years. Yes - 3.5 years after we received our furniture. One of our dogs tore another one of our sectional covers. It wasn't a big deal until one of them decided they wanted to shred up the cushion and destroy it. And oh boy destroy it did they ever.
I reached out to Curly's, explained what happened and that we needed a price to replace the cushion. Curly's replaced the cushion for us at no cost. Again - they didn't have to do anything for us since it's been so long since we purchased but they took care of us.
We live in New Lenox and have previously purchased from a place that rhymes with "Marvin." Curly's offerings, pricing, delivery AND customer service is second to none. If you want to work with honest, caring people and walk away with a great deal, give them your business. We are so...
Read moreI have lived in Streator for years and years and I have always used a different furniture store here, which I’m sure many of you are familiar with, but I knew nothing about Curlys. Recently I threw out my old furniture and decided it was time for something new. I went right back to my old ways and gave that other place a call, of course it was NOT smooth at all but I thought it was my only choice. First the workers came and after about 10 mins they had to go do another delivery and we decided we would try to get it in ourselves. We couldn’t after a few hours of trying, so I told them to come back and get it. One worker returned, my friend had to help him get it back on the truck since he was alone, but only after he put a hole in my wall trying to get it out on his own. Then a friend suggested Curlys, when I tell you we walked in got to look around comfortably made a decision, sat and talked with Jay he was very helpful and I was able to get my furniture in that day with no more added holes in my wall. I had a few questions and they walked me thru it all. I can’t wait to need more furniture because that’s where I’ll be headed! They are really nice and made the experience...
Read moreASHLEY FURNITURE AT HALF PRICE You have lot of other brands too at Half price. If you are looking around for furniture . You should definitely visit this store before you make purchase even though you found what you are looking for. Because this store is offering great discounts on same products that you get at your other stores for higher price. I have attached photos of some of the furniture I like. We have also completed our shopping for furniture here after visiting IKEA,ASHLEY and few other local stores. We bought (LEATHER SLEEPER SOFA,KING BED WITH STORAGE AND MATTRESS).
Also, this store is running various financing options with varied periods and at a lower interest rates through Wells Fargo. (4% for 12 months, 8% for 18months). Well you might get a better interest rate outside but if you have no other option, this finance option is the best as odds of approval are easy . I got approved for $3400 even with 675 credit score and 15k existing credit bill to pay off.
BEST THING HERE: Is there plenty of options in...
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