Badminton Alley — Attraction in Sunnyvale

There are very few badminton store around Bay Area and I like to support local store but be very aware of buying anything from this store. They don’t take returns. They won’t put or say it anywhere on the store. It is written on a receipt at the very bottom which anyone will not notice. I had bought a shoe and I came to store the very next morning as the shoe was not fitting well and they charged me some 20% restocking fee. 20% of $150 does add up.

The owner mentioned that he will set aside as used shoe with reduced price. I went to their website the next day and that shoe was available at full price. So what I got was not the correct information. I was quite...

Not sure if the guy in bad mood today. I am a returned customer but very disappointed with the service. No price tag on the shoes. I had to ask to know the price. He was so reluctant on answering me. All I want to know is the price of 5 items and pick one. If he doesn't want to talk, he should just put price tag on. I feel like as a customer, I came in to see someone dirty face. 2nd time here, bought 3 pairs so far. Before today, I thought I would come back every 6 months because my teens need new pair of shoes every 6 months. Will not...

Wonderful experience! I spoke with them regarding expedited shipping as my son had a tournament at the end of the week and had both snapped his Black Knight racquet and torn his shoes in a fall on the same day! I was assured that I would have my order by Wednesday. I actually received on Tuesday! I can’t thank them enough for their great customer service in a stressful situation for us. Thank...