Riverbottom Pottery & Artisans Gallery — Attraction in Swatara Township

Zero things from our "class" experience were positive. Would never recommend.

Scheduling for a class to begin with was an arduous back and forth. When our group arrived, the poor girl running didn't know we were scheduled and apparently had never received a schedule or communication from management. While she herself worked decently well with us, it was obvious that we were essentially an unwelcome surprise.

When finished, we were told someone would call us in about a month when our items we made were glazed and fired - that didn't happen. We called them after 3 months with no word and picked up 2 broken pieces that were "our fault" because we made them too thin (which was why we wanted a "class", not just a crafting space), and 2 other pieces were the wrong glaze colors, and the last piece was distorted with no explanation.

Maybe the shop is nice, but that's the only possibly redeeming quality about our...

About a year ago I took my pottery to this gallery to be sold. The owner called me a few months later and told me a mug of mine had sold and he would send the check. I never received the check. Recently he left me a voicemail and asked me to come pick up my work. I went to pick it up and not all of it was was there. I had a record of what I had given him, 9 pieces, and he gave me back 5. He was very rude. He said he probably sold it on discount, which was never an option he told me about. Even if it was, shouldn't that mean I should get some of the money for my work? Maybe he just lost track of my pieces and the money, I understand that, but he should take responsibility for being a terrible business man. I would not recommend selling at this gallery, buying supplies from them, or taking...

I rarely rate businesses this low, but the person who answered the phone today was incredibly rude. I do not live nearby and am a small-time potter looking to buy supplies. Well thanks to whoever answered the phone today, I will be taking my business to Clayworks Supply in Baltimore even though it is a longer drive. They are kind and I have been working with them for years. When you work in customer service, you should be polite to your customers. I only asked if two items were in stock today and the person on the phone nearly hung up on me. You won’t be getting my business Riverbottom. Here is a photo of one of my pieces to prove I am an...