Petitti Garden Centers — Attraction in Tallmadge

All my plants infested!!!! I have been a customer here for about 10 years. And this years was my last. We have had so many plant die, and I always assumed it was because we planted in the wrong place or did something else wrong. We'll this year I started to really get into house plant. I always wanted more and I now have the time to really pursue having a large collection. I started that collection by buying at Petittis. Boy, was that a mistake. I have had one disaster of a plant after another. All have lived and after alot of research and reddit all have thrived, no thanks to the staff at this store. I have brought home plants with thripes, I brought home plants that promptly lost all the leaves on the lower half of the plant and still can't grow leaves on the bottom half, I brought home the Charlie Brown Christmas tree equivalent of a croton Petra that I was assured would grow leaves in the middle, it is still bald in the middle. But the piece de resistance was being sold a calathea ornata with spider mite eggs on the leaves. Not till I got it home did I notice the tiny little white dots. I thought nothing of it. And then the plant began its slow miserable demise. Finally I gave up receipt in hand, pictures on my phone to prove that the rest of my plant are happy and healthy, with my tail between my legs to petittis. There instead of explaining to a new and novice house plant hobbiest, they tried to deflect until I rattled off the list I listed above. I was given store credit by the nice lady at the front desk. But once the guy she brought over not only argued with me but when I tried to tell him that those spots had been on the plant since I had bought it, so they had again sold me another infested plant and he basically told me it wasn't possible that they not only sold me a plant with spider mites but made it very clear that he didnt believe me about any of it and didnt care about the photo evidence I had. I was Just done with Petittis. So if you made it to the end of this, thank you. And let this please be a warning. Please dont waste your money here, because at this point I have wasted thousands of dollars here thinking it was worth it, and it wasn't. Next day; Also at the time I bought the Ornata 100% of my plants came from Petittis. Also today I am washing my plants leaf by leaf and all my plants from petittis have infestations, plants from elsewhere do not....

I have been to this Petiti’s twice before, and was happy with the indoor plants, however I don’t find their prices very reasonable. I received a gift card for my birthday and saved it for buying summer annuals for my containers. I wish I knew what I was doing when I bought these plants bc EVERY SINGLE ONE was rotting less than a week after I brought them home, most I hadn’t even planted yet (I bought multiple flats, 6 veggies, and 6 quart annuals, and 2 4” annuals as well as some supplies. So not a cheap trip!) by the time I learned what was happening it was past the store’s 2 week return policy on annuals so I am stuck with them. Most have rotted and died, a few had some kind of fungal infection going on. I have consulted a few professionals and they have assured me I couldn’t have caused these issues within a week. Or even 2 weeks really. Like I said I’ve learned a lot now, so I went back just to look around- this store has some serious issues with caring for their plants. They are all crammed within an inch of their lives with barely any air circulation, over watered, poor hygiene practices, and I saw so many with aphids all over them. If I’m buying something this expensive from a store with a reputation like Petiti’s I expect HIGH QUALITY PLANTS! Not ones that rot out in a few weeks. I can get better quality plants at Marc’s!! I expected so much better from Petiti’s! Long story short folks, don’t buy your annuals here unless you want overwatered, rotten plants that have never seen proper air circulation & are full of old dead leaves that are growing mold on them. No wonder mine were rotten! This was one big expensive lesson that ruined my...

I have always enjoyed shopping at Petittis even though I think the prices are quite high. I went in today to buy a gift card. I stood at the Customer Service area and waited. Finally, the girl at the cash register next to customer service asked if I needed help. I said I wanted to buy a gift card. "If you come over here, you can buy one." There was a register at customer service (which I saw another employee using as I was leaving). Maybe she wasn't allowed to leave her post, but the store wasn't overflowing with customers. So I started walking around and realized there was no easy way to get to her. I asked if I could cut through Customer Service. "No, you have to go the whole way around." It was the tone. When I got to her, I mentioned that this wasn't being very customer friendly. She stared at me. I then suggested that, perhaps, this is where an "I'm sorry" would be nice. Her response -- "Why would I tell you I'm sorry? I didn't set up this system. It's how the owner wants it." Believe it or not, I still bought the gift card, but I doubt I will go to that particular store again. Customer Service and friendliness is...