Skinfidence Az — Attraction in Tempe

Such an unprofessional experience, I went in for my waxing and sat in the office for over 15 minutes waiting while I heard the provider with another client. Provider eventually comes out and tells me that they had canceled my appointment. However, my appointment was never canceled and I never received information on rebooking or notification that it had been canceled. Almost just seemed that they had forgotten that they had another client. Instead of taking responsibility and being apologetic, she proceeds to tell me over and over again that she canceled my appointment. She said she would send the cancellation email and never did. She clearly didn’t cancel and couldn’t even apologize for the inconvenience. I was so thrown off by how disrespectfully they handled the situation. Even if you had canceled an appointment, you would reach out to reschedule If you valued your clients. Ended up going to European wax center and had a great experience. Provider reached out to me after seeing review in another very strange exchange. She couldn’t respond to my message originally or provide a cancellation email like she said she would but after a bad review she found my number and responded. Clear as day she didn’t cancel my appointment… such an odd...

I love Skinfidence, Nerieal and her team are amazing! I got their May promotion package and ended up upgrading for a whole year package as I am extremely satisfied with the results and just how they treat their clients. I started at 140 lbs and in 4 weeks I am down to 132 lbs already. They are a miracle worker! I am in my late 30's and works in a very stressful environment so loosing weight is a struggle. My husband noticed the improvement and he's happy to see me happy. I'm always excited to go here for my weekly visit, Nerieal would let me know the plan for the next visit and she never fails me with every sessions I've had. I can see the same day results with no downtime, as a matter of fact I feel energized every after sessions.

Nerieal and her team are very passionate on what they are doing and I love how they help me achieve my...

I LOVE this place! The team at Skinfidence is not only knowledgeable on all services they provide, but I also feel comfortable going in for the work I need done. Though I mostly only go for the body sculpting, I’ve had a facial here that was amazing. Since I’ve started going here, I’ve noticed that almost every week I go there’s been something new and exciting about the space or about services they offer which I think is amazing that they want to elevate the business in unique but favorable ways. I love that ever since my consultation, I’ve felt excited to come in, not only for the sessions and treatments I’ve signed up for that day, but to see everyone at Skinfidence because truly it’s like seeing a friend who’s helping you gain confidence in the skin you’re in! Very fitting name for this...