Batteries Plus — Attraction in Terre Haute

On 10/22/21 I was visiting Terre Haute and my cell phone "died". I took the phone to the local Verizon Store and was told the most likely issue was my battery and it could be replaced. The manager at the Verizon store recommended we go to this location for the new battery. When we arrived I told Cory the problem, he checked his inventory and ensured he had the correct battery and offered to a replacement in about an hour. However Cory then went further and asked what type of charger I was using. I informed him it was a standard charger. Cory then took my phone to the back and attached it to a fast charger, and the phone began charging. Cory informed me that the issue was not the phone, I just needed a fast charger. He could have replaced the battery, however he went the extra step and saved me $$$. ...

I went for a basic screen repair and 3 screens later it's not repaired. 1st screen had touch pad issues, i wasn't upset since they ordered a new screen at their cost to replace. The second screen didn't allowed my Face ID to work, the guy said the lenses weren't lining up so another screen was ordered. Went in January 7th for my 3rd screen and all of a sudden its a motherboard issue. The only issue i was running into with the new screens were my Face ID, nothing to do with the motherboard. If it had been a motherboard issue I would have noticed it in the 3 weeks before my initial screen repair or after. If you want a quality screen repair I highly recommend going elsewhere. They gave me an ultimate run around and bullcrap excuse as to why their cheap screens weren't working and why they messed...

Placed an order for a Samsung battery note20 ultra on November 25th. I've been given the run around. The shop hasn't received the battery, and I'm driving to California around December 11th. Hyper unprofessional with no notice of the situation unless I visited or called about it. I'm sure the gents in the shop are fine fellas, hence the second star. Other than them, I have a problem with the business as a whole. Unless they resolve this, it's staying at two stars.

The excuse I was given was along the lines of "The other shop chose not to deliver it to our location for reasons unknown." I was led to believe their second shop had the battery and that it would be shipped to the terre haute location. Two weeks later, nothing. This is urgent for me. I need your help. What...