Real hacienda — Restaurant in Terre Haute

I visited Hacienda Coyotes on 08/09/2025 with friends for dinner, and while the food was enjoyable, the service was an absolute disaster, turning what could have been a pleasant evening into a frustrating ordeal.

The first issue occurred when our waiter spilled an entire bowl of salsa on an 8-year-old child in our party. Accidents happen, but the staff's response was unacceptable, they laughed about it and even called over other servers to gawk and chuckle. No apology, no offer to help, just unprofessional behavior that left us stunned.

After this incident, our server essentially disappeared for the 30 minutes we spent eating. Not once did they check on us, refill our empty drinks, or offer takeout boxes. Keep in mine it's not very busy, maybe 7 active tables including ours. We had to get up and grab boxes ourselves. When the server finally reappeared—after we had already packed up and were ready to ask for our checks—I politely expressed our dissatisfaction, pointing out that every drink on the table was empty. Their response? Offering to-go drinks, completely missing the point that we wanted service during our meal. The server then muttered something under their breath and walked away, never returning.

At the front desk, we again raised our concerns about the lack of service and the salsa incident. The cashier’s response was dismissive: “Oh yeah, I know, sorry,” followed by asking for our payment. No attempt to address our concerns or make things right. The same thing happened when the family with the child reiterated their frustration—met with indifference and a request for payment.

We paid full price for our meals, but the complete lack of service and accountability was unacceptable. For the first time, I felt compelled to leave no tip, as the service wasn’t just bad...it was nonexistent. I won’t be returning to this place or any associated restaurants. While the food was good, the staff’s behavior and disregard for customers made this a truly...

Stopped here on a early Saturday evening. After eating here I can't believe this place wasn't packed. I'm that guy that will always vote for Mexican food every day of the week. This was truly the best Mexican food that I've had. The waiters were friendly and prompt. The house salsa and white cheese for the chips were both good. Neither overly spicy and my wife, myself and my son all liked them. We had our orders placed and food on the table almost before we finished off the basket of chips. Extremely fast service. My wife had a steak quesadila, my son a ribeye with shrimp and I had the chimichanga Los dos amigos. Portions were huge served on oversized platters. My family said their food was probably the best Mexican they've had as well. I can only speak to my experience. The chimichangas were absolutely astounding. The steak and chicken were both seasoned and cooked to perfection needing only a fork to cut through both. Each were covered in the white cheese sauce and served with sour cream, guacamole, and a salad of sorts with lettuce, tomatoes and onions. Everything was fresh and made for a delicious combination. I'm typically not a huge fan of guacamole but I really enjoyed theirs. It wasn't overly seasoned as I've found at many places. Was roughly $50 for the 3 of us with soft drinks and an extra bowl of the cheese sauce. This was honestly such a good meal I would very much consider the 2 hour plus drive just to eat here again. For those in the Terre Haute area don't overlook this restaurant. Whoever owns and is running this restaurant, bravo. Wonderful service and food in a clean and warm environment. Don't be surprised to...

They sang Happy Birthday to me (many places do not do that). The food was so amazing the atmosphere was awesome the service was superb A+++ This is going to be our favorite restaurant. Our waiter happily took pictures for us as we were celebrating my birthday. I had a grilled chicken and veggies hubby had the carne asada burrito, The food was cooked perfectly!!Do not miss a chance to eat here!!, I can't wait to go back. There is plenty on the menu to choose from and at affordable prices as well. For those that drink they have a well stocked bar with a wine list. Our waiter was attentive and refilled our drinks before we ran out of them. The chips they bring you while you wait for your food were really yummy and the sauce to go with it was tasty and tasted very authentic not like out of a can like most other...