Boot Barn — Attraction in Texarkana

Though the store itself has a good inventory of Western Wear and accessories everything from boots to belts to hats to clothes and other cow-persons' merch hehe, but the overall style of the majority of the stock seems to cater a bit more to the "razzle-dazzle honky tonk" Texan audience than it does the more functional, built-to-last cowboy / ranch-hand styles found elsewhere. The store's considerable square footage seems to be wasted due to the way the visual merchandising has been done. The limited inventory is catagorized neatly around the perimeter of the store leaving the majority of the center area almost completely open leaving the available sales associates to look fairly bored and without tasks to keep them busy... I will say that the staff was very polite though and I did enjoy a peruse of some very fine boots and a couple decent hats that were quite unique in style. Definitely worth going to, but even in the Texarkana area I feel like this would be the 3rd or 4th stop if one was in the market for some new...

Great boots. Great prices. Didn't have a huge selection of boots in my size. Bummed. Went into boot barn to purchase my very first pair of cowboy boots. I was super excited to make my first purchase and man were people rude. They were rude to my kids and to meand my husband. I know I was wishy washy with my purchase. Trying to decide on a pair, then when I did - figuring out how a boot should feel and fit is a whole other issue. Firm like a hand shake not too tight with a little room in the back. Yup, I felt that way in the boot but it was a little snug. They said the boots would stretch and conform to your foot. While I was trying to decide, they yelled at my kids. Said they were going to call a store to see if they had my size then helped another customer. Truly an unpleasant experience. I know I kept switching my mind but we don't have boot barns around the corner from our house and I'm not driving to Gurnee for a return. Love my boots. Hope they stretch just a wee bit more which I'm...

I have spent several thousand dollars at this store over the past several years. But those days are finished. I bought a $400+ pair of boots from this store last year. They still look brand new. I wear them on occasion. The heels have started coming off both of these boots. My first pair of Dan post boots I have ever had. And it will probably be my last. The manager (?) was very rude to me and offered me no help in resolving my concern. I just wanted to see about getting some sort of repair on them. Then proceeded to get loud with me. If my business is worth no more than the way I was treated today, boot barn doesn’t want my business. I will spend my hard earned money at a store that takes care of their customers or at least offers some sort of resolution. What I gathered was this: sorry you spent all that money with us. But get screwed. We don’t care. I’m done. I will never be back. And I will tell everyone I see to...