Walked in smiled at the guy working there, they had just opened ‘he acted like he didn’t want to be there’ and I asked the guy do they do 4 bag limit and he said they were doing only 30 items, due to the tax free weekend, so I said ok, went to my car and got 2 bags that had 13 items in them. I told him here was 13 items and started to go back to get more and he said ‘13’? I said yes, one bag had coats in them and he said ‘we aren’t taking coats at this time. You could tell he really didn’t want to go through the clothes and he didn’t bother to tell me that before I brought them in. I told him I will just go to Longview at that Plutos Closet and he said ‘good luck with that and have a blessed day’ just being a smart 🫏. Will never go back there. It’s a shame people act like that. I decided right then and there he was not going to give me anything for my clothes so I left. I even called a couple of days later to talk to the manager and I asked him if he worked that Saturday (Same guy) and he said yes all day and he said he was the general manger, so I just said Never mind I didn’t want to talk to him and hung up. Texarkana store needs to do better at hiring people that...
Read moreUnreal! I’m from out of state I traveled a half hour in a vehicle I borrowed from someone I showed up an hour before they close just to be told that they stop buying clothes two hours prior to closing the doors. It made no difference that they were completely dead as you can see in the picture. while the assistant manager who denied me may have been counting down a drawer in the office, the other associate was sweeping at best if he wasn’t otherwise texting. What a lovely welcome to the neighborhood. Some rules are meant to be bent especially if it means doing something kind for a customer.
Small sidenote, I did not come in with that many things it wouldn’t have taken very long at all. I had about a dozen shirts on hangers, maybe another 10 fold it up and eight pairs of shoes, including a slick...
Read moreThe store is gross, music is bad, and there seems to never be an adult around. Although I understand the concept of working in a resale store, your workers shouldn’t look like one. Their should be some kind of dressed code. I’ve walked in a few times with girls wear short dresses/skirts and huts hanging out, extreme crop tops, and some looking like they just rolled out of bed. I see the workers seem to be more concerned with their Plato’s social media platform than with actual customer service. I also don’t like them telling them telling me “what’s wrong” with my clothes. Just hand me my clothes back and I’ll Sell them elsewhere. They say they don’t except “formal” wear but have a pant suit hanging up (11/24/22). I’ve been to other Plato’s closets and this is...
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