Brought 3 Tag Heuers there and the level of experience of watches are horrible. First off the young man that was training took my watches ( BRAND NEW AT THAT ) and gave me a quote of $150 per watch. This was extremely low and insulting cause they have similar watches on their EBay site going for 120% more for what he just offered. I decided to sell them 1 watch and take the other 2 back. Now the young lady that’s usually there, she was sitting in the next seat kind of coaching the young man and when I decided to sell the watch she went ahead to verify its authenticity. Now I’m waiting there for maybe mmmm… 20-25 minutes, she gets the little jewel magnifying glass to check the markings closer, which checks out… then she’s comparing something on the computer to the watch…mind you she’s also texting someone ( I’m assuming it’s someone that actually knows about watches ) while she’s doing still of this. Finally she tells me she wants to open the watch to check the movement…Ok no problem… I watch her try to open the watch with the tool that opens the back of watches, for about another 5-10 minutes , she can’t get the tool to fit the watch. So her EXPERT OPINION is that my watch is fake cause her tool can’t fit it. In my head I’m like… “ Please get someone here that knows more about watches “ but then I said you know what… I’ll gladly take it back. Long story short… I sent all 3 watches to TheRealReal com and they are in process of being posted on their site (2) at the price of $960.00 with a 66% take, and (1) for $1,023 with the same 66% take. I’M SO GLAD THAT GIRL IS NOT VERIFIED IN WATCHES, she saved me from taking a tremendous loss. Check out TheRealReal do you can get good money for all your...
Read moreI just wanted to let EVERYONE know about my wonderful experience with LORI. My husband had past away in a terrible car accident, July 20,2017. Since then I had experienced financial hardship beyond belief, so I had to pawn my wedding ring. I was late on the payment,..& I was so afraid of losing my ring, which my husband hand picked for me, but because of Lori’s compassionate heart, & unbelievable customer service skills she was able to go over & beyond her call of duty to provide me with an additional extension that allowed me to salvage the pending sale.... I am BEYOND thankful. Lori’s, saved me a lifetime of regret, sleepless nights, & endless tears. Gem is lucky to have this gem of an employee! She’s a...
Read moreI’ve been a customer for over 20 years on and off for all services. This couple of years have been a true struggle due to illness of myself and other family members. So I was glad to have Narcy at first than Zanda she gave me reminders etc. She advocated for me. I truly appreciate her professionalism honesty and her friendship during my hardship. Unfortunately social security has not paid me,(waiting for 3 months)so I may lose some things but she assured me I should be able to get most items back 🤞🏾but I understand. Both of them are fair and honest. No one knew of my situation. It was...
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