I recently had an outstanding experience at this vet clinic, and have since day one of them being open! From the moment I walk in, the caring and attentive staff always make me & Otis feel at ease. And the love that they give to Otis during his visit, is like he is their own dog.
When my dog developed a sudden alarming ear infection with a large hematoma by the time I got home from work today, I called the office and the receptionist, Linda, accommodated us with a visit in a remarkable 20-minute window. The office is always immaculate, and every detail reflects their commitment to providing top-notch care. I truly appreciate how quickly and compassionately they handled the situation tonight. This clinic has earned my five stars, and I wholeheartedly recommend them to any pet owner in need of exceptional veterinary care! Dr. Lancer, Dr. DeVincenzo, and Dr. Avelar are the...
Read moreWords cannot express how grateful we are to West Hills North for their treatment of our mini golden doodle Rosie. She is a 1.5 year old puppy who recently had a tooth procedure done and we were absolutely blown away by their compassion, professionalism and warmth. We have brought our puppy to West Hills North since we first brought her home and we have always been treated with the utmost professionalism and care. All of the veterinarians are highly trained and have excellent bedside manner. In addition, the support staff is always there when you need them, particularly when it comes to insurance needs/records. Any questions we have are always promptly answered and they are extremely accommodating with appointments. We would highly recommend West Hills North for any minor check ins or major surgeries and wouldn't trust anyone else to care...
Read moreFrom the moment you walk in the door everyone is so kind and ready to help! Dr. Lancer is a vet who truly cares about your pet and will do everything he can, but he also was very understanding about my cost concerns and changed up what he was doing for my baby to what would fit within my budget but also help him the most! I also love that they have a hospital within their network that has 24 hour emergency! I haven’t needed it yet (thankfully!!) but I’m a paranoid pet mom since my dog has a history of hurting his back and asked for a copy of records incase I needed to go somewhere overnight. The other hospital has all of the records already though since they’re in the same network, so I don’t even have to worry about that! I know my baby is always in good hands now and am so happy to finally find a...
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