The Crescent Beach Club — Attraction in Town of Oyster Bay

WORST WEDDING EXPERIENCE EVER — AS A GUEST

I attended a wedding organized by Lumi and unfortunately had a very disappointing experience. As a guest, I felt completely disrespected and unwelcomed throughout the entire event.

There was no one assigned to handle guest reception, so I stepped in to help out. I had no issue assisting, but when I asked why there was no one in charge, Lumi responded rudely, saying, “We’re not responsible for that. Aren’t you a family member or a friend?” She then proceeded to give me orders in a condescending tone, making it seem like I had failed to fulfill some kind of duty, even though this role was never assigned to me in the first place.

When I pointed out that the gift box was too small, she insisted everything had to fit in it, and that all gifts must be kept under her supervision. Yet during the ceremony, no one was present to manage or watch over the gifts—clearly unprofessional.

Even worse, when a friend of mine raised concerns about her attitude, Lumi snapped, “What else do you want from me?” and just walked away. She then went on to complain about the guests to the groom, which was incredibly inappropriate.

Throughout the event, she was only friendly to those who paid. Her behavior was unprofessional, disrespectful, and two-faced. As a guest, I never once felt welcomed or appreciated. I absolutely do not recommend her for any event planning services.

———————————————— To address owner’s response:

I would just like to clarify one point: while Lume may have 20 years of experience organizing weddings, perhaps that experience doesn’t include working with guests. It seemed at times that she was so used to having complete control over everything that any deviation from her expectations created stress for those around her.

At the end of the day, your guests are not your subordinates, and there is no chain of command between organizer and the guests. A dismissive attitude and immediate refusal to communicate are not signs of professionalism.

I truly regret how things unfolded. No one wants to cause discomfort at someone else’s wedding, which may also be the reason that you rarely hears negative feedback, and I certainly didn’t expect to be treated in a way that would diminish my experience. But unfortunately, that’s what happened.

I’d also like to mention that this tension didn’t just arise on the wedding day. Even during the venue tour with the bride and her parents—well before any wedding stress—there was already friction due to Lume’s refusal to let us access the beach.

I don’t wish to continue this conversation further, plus I don’t see any contact info provided for me to reach out. Nothing can make up for this unfortunate experience. That said, everything else was wonderful—the venue is beautiful, the couple was radiant, and I sincerely hope future weddings held here will go more smoothly for...

TL;DR: Gorgeous venue, absolutely ruined by Lumi. If you want to feel disrespected, gaslit, and publicly embarrassed on your wedding day, go ahead and let Lumi run the show. Otherwise, request anyone else.

I was maid of honor at a friend’s wedding at the Crescent Beach Club, and while the venue is undeniably beautiful and most of the staff were doing their best, one person managed to sour the entire experience: Lumi.

Let’s be clear — weddings are stressful. Everyone’s under pressure. But instead of making things smoother, Lumi made it personal. She singled people out, was rude, and created completely unnecessary drama in front of the wedding party and guests.

Here’s what happened:

No one was at the front reception for guest check-in, and the venue literally asked the bridal party to find someone to help. A close friend of mine volunteered — even though she didn’t know anyone — just to keep things running smoothly. Halfway through our rehearsal, Lumi barged in and demanded that someone leave immediately and come with her. Her tone was harsh and her reason? “Your friend isn’t happy.” No context. No explanation. Just this vague, accusatory statement that completely derailed our already-tight schedule.

I stepped away to check on my friend, who was perfectly fine. She wasn’t upset — Lumi just didn’t like how she was doing things. And instead of handling the situation professionally, Lumi chose to escalate, confront, and blame. When I told her this wasn’t acceptable, she didn’t apologize — not once.

But the real kicker? Lumi later pulled the groom aside to complain about being “overworked” — conveniently leaving out the fact that she had treated a guest like a problem and then ditched her responsibilities, including leaving the gift box completely unattended after promising to manage it.

And this wasn’t a one-time issue. Just the weekend before, Lumi apparently told the bride she couldn’t bring her parents to tour the venue — incredibly rude, considering they don’t speak English and were relying on their daughter to help them understand the experience. The bride was already under a ton of pressure, and Lumi added more instead of relieving it. When she realized she’d upset the bride, she switched to talking to the groom instead — total two-faced energy.

Let me be clear: Crescent Beach Club is a lovely venue. But Lumi? She is unprofessional, disrespectful, and frankly toxic. If you’re planning your wedding here, request to work with someone else — or be ready to have your big day hijacked by someone who makes it about her...

I did not even realize that this was a separate place from Ocean restaurant. my mother and i went to ocean for a nice bday meal. while we were leaving we decided to take a quick photo in the back of the restaurant for the view. we were about to take it and leave and a blond stocky middle aged woman in a supervisory position on March 31, 2018 came out and said we couldn't be there. she said this is private, in a very elitist tone. I apologized and said okay, and then my mother asked if we could just take a quick photo before we walked back out the 20 feet to the car. she didn't even have the gall to say no, she shook her head, said we must leave, and then walked us out as if we were a bunch of transients who needed an escort. She was very passive aggressive and nasty, and I was sure to be overly nice, because I didn't want to be rude like her. you could tell she was straining to be nice. then she adds, "people pay me for this view. I'm sorry." my mother said, "I am sorry, too." and i said, "mom, don't worry. we can drive 2 minutes in either direction and get the same view. it's a dime a dozen along the north shore." then she admitted it! the nasty woman admitted it! "and you know, I was trying so hard to be nice, too." she admitted it! why did we deserve someone who was straining to be nice to us. We were two very-clean cut people, well dressed, well-spoken, polite, and this woman admits that she had to strain herself to be nice to us, despite us not having done anything wrong or intentional. there was not even a sign of any private party or private property or anything. We immediately stopped and turned back towards the car when she told us it was private. Then she has to say she was trying so hard to be nice to us. We didnt do anything to deserve someone to strain so hard to be nice. And, by the way, as an analyst, I can do an equation on how many miles of beach there are on the north shore that are free, and I can prove that this view for free, even with parking, can be made to be a dime a dozen. By the way, I could use a good north shore catering hall. Had no idea this was one. But i know which one not to go to. This is not the era to act elitist. This woman was nasty and rude, when there was no reason to be. and then she admitted that she had to try really hard to keep that nastiness and rudeness subtle. someone who has to try this hard to be polite, by her own words, by the way, shouldn't be managing a party on one of your happiest days. that's...