Scotchtown Technology — Attraction in Town of Wallkill

!! DO NOT HIRE THIS COMPANY !! Unprofessional scheduling and equally unprofessional tech. This company doesn't actually do the work and farms it out to third party contractors. The problem with this is that (1) they have no control over when/where the techs are and if they'll actually show up at the appointed time and (2) the project manager did not adequately describe the scope of work to their techs.

Day of appointment, tech SHOWED UP AT THE WRONG ADDRESS and claimed he's in the parking lot (worksite was residential). Tech shows up with 1 person for a 2-people job. He pokes around for a bit and decides it was too hard for him to solo, got in his car, and leaves. It's an Ethernet drop job for a 2-story house. What did he expect?

Tech promises to come with an assistant during the weekend to get it done and never shows up.

I rescheduled and confirmed with the manager for another date. Tech misses this appointment as well. Unbelievable.

They'll be happy to take your deposit money. But come time for the actual work to be done, they flake. I gave them a chance to amicably refund my deposit but messages are ignored. ...

They never sent me a written estimate, they showed up an hour late unprepared without a ladder big enough for the job and than after all that they turned to me and said it’s to hot to do the job today and got in the car and left. Unreal it’s the middle of July in NJ i don’t know what they thought the...

I called to ask if they could replace my Lan cables and in hours they came to my office and fixed the problems. Fast service, price was excellent and the customer service was surprisingly helpful in informed. Thanks to this guys our law office is...