Burger King — Restaurant in Town of Wallkill

Zaneta the employee or manager is RUDE and DISRESPECTFUL, I went through the drive thru and when I put my order in I asked for “ 2 sauces “ checked my bag and of course the sauce wasn’t in there so I asked zaneta if I could please get my 2 sauces that I ordered she then tells me “ NO “ because whoever took my order did not charge me for it so than I tell her that I will pay for it, she then says “ you either get one or the other “ I said I would buy both. She then proceeds to SLAM the drive thru window in my face, mid way of me talking to her, Never in my life have I dealt with such a disrespectful employee over sauces that I ORDERED and said I would have no problem paying for. Should have never been an issue to begin with. I will not be going back to that location and neither will my friends! Extremely frustrated with this location and the rude/disrespectful employees they have working there. I work in the food industry and I would NEVER EVER treat my customers the...

The employees here are extraordinary. On New Years eve I took a drive out with the family and decided to stop at this burger King on Rt. 211 we ordered an ultimate pack but one of the wapper/cheese burger was missing. Which wasn't a problem I do understand mistakes due to busyness do happens. We enjoy the taste of that meal my kids was asking for more so we decided to do another pickup of the very same order and said as we are there we probably can make it known about the missing item in our previous order. The service we received was one that wasn't expected the drive thru associate couldn't handle that part of it so the manager (of a Caribbean accent) was brought into the picture. From the manager to the sales associates were so polite and so friendly it made me feel valued and not embarrassed to bring up something that happened few days ago without any proof provided. I WILL SURE BE ORDERING BK FOR MY ALL MY EMPLOYEES WHEN I MAKE LUNCH ORDERS.....See...

I come here almost every few days for lunch time. Today i had ordered a sundae and the lady at the 2nd window has handing it to me by holding the whole bottom, i had no choice but to grab it by the top and as soon as she let go which i was already struggling to grab on to the cup it fell and i saw her huff and puff turn around to ask for another. I had asked her for ketchup before the sundae and when she gave me the new sundae she was giving me the ketchup after and i told her not to worry about it, as i was driving off she yelled at the top of her lungs very sarcastically for me to have a nice day. This is the second time i witness this woman have an attitude issue and i dont appreciate it. She is the only nasty one i have encountered there and i really wish i would have gotten her name. I was not rude to her, i had just said not to worry about the ketchup. Very disappointed at this location for having someone with an attitude problem...