Must Read!!!! I went here on the 12/08/24. It was my cousin birthday so this is what he wanted to do, so I looked up a few places but this one caught my attention so we came here all the way from queens. Got here lots of parking space, very huge an clean. We scan an sign the waiver then went up to did our purchase we were in line an then a party came after us we were waiting 10 mins before we got called up when it was our turn the counter staff call a group behind us first so I said excuse me we were here first, before I got an answer another staff called us so I dropped it. Went ahead now she ask a few questions we answer. Then she proceeded to ask are any of you licensed I said my brother is she said okay, she ask to be excused, came back proceeded to ask again are any of you licensed I said yes my brother is she said are you 3 licensed I said no, she said then you can’t go ahead so I said but I don’t understand she said you have to have a license before you can make a purchase or go ahead I said okay I ask my brother I said do you wanna go ahead we will wait for you he said no. So I ask her I said I didn’t know you had to be licensed to came an shoot she said yes everyone needs to have a license, I said all these customers here have a g** license she said no so I said how can they shoot she said they came an sign up purchase an went ahead I said so why we need to be licensed she said everybody needs an ID I said as in a driver license she said yes we all look at each other disappointed an dumb like all this time you asking for a drivers license you could of said so, you had us thinking an making it difficult stating you need a license yes but what kind of license. I said okay for future wise an new customers please make it clear what license you are asking for she looked at me rolled her eyes an continue with a unwelcoming attitude. So we choose our choice it was 4 of us so we said give us 5 box bullets she said are you sure that’s too much, I said no it’s 4 of us an we wanna have enough due to it’s a celebration we wanna have fun an make sure everyone gets enough to shoot. She kept insisting no it’s too much while other customers were buying 10-15 box’s my brother said can you make it even an gives us 6 box’s she still kept denying it an didnt give it to us. Any way time to pay it was $$$$ but whatever we came to have fun. So I said just to be sure I saw its veteran own? She said yes I said great that’s another reason we came, to support, she said cash or card I said card, so I said you guys give or offer veteran discount. She said no isn’t it affordable already I said money isn’t the issue it’s just that my brother is an active veteran like why not ask? She said okay, in a joking way I said I have to meet the owner an ask him what’s going on as it’s been veteran own. She’s proceeded to say yeah good luck with that like he cares. My cousin said just pay an let’s go. So we went ahead now to the room where we had our instructor his name was Deon, he made the counter experience forgetting his attitude, service an professionalism was on point he spoke very clear an understanding he showed us how to use everything an was very easy to speak with also all the instructor that was in the room was very respectful, professional and welcoming they spoke to everyone in there made jokes an did an amazing job. The place is worth coming to, for me it was affordable and very clean. Just the girl at the counter made it very difficult. I forget to ask her name. But I will be visiting again after the holidays due to some other friends wants to come. An I I like to visit again to see if I receive the same treatment or better. then I leave a second review to confirm.