OhioHealth Pickerington Methodist Hospital — Attraction in Violet Township

I came into the hospital with infection pneumonia, just sick. I remembered the nursing staff in ER being kind as I was becoming alert I felt a dr. C pushing me in my chest very hard yelling. New method when people are sick I guess to get my attention . I was just weak.

I was ambulanced to the hospital no shoes coat and in my PJs. After a couple of days antibiotocs and a therapy to try to get me going I was told so many different things. I was more alert still weak and pneumonia I had a doctor who was Somolian with a Cameroonian last name. Who Was very aggressive come in prior, seemed a bit broken she returned and self disclosed some personal info about personal relationships and acknowledged that she has been told she was not pleasant. I had asked was sh, although I was the patient. You could clearly see frustration So, at this point I am feeling a little Stressed. A nurse came on shift by name of Hoppy ? Came in not even two hours into her shift and stated the social worker said when are you leaving? My jaw dropped. From the delivery. I was mindful of my responses. i stated “I need to prepare a ride get some shoes clothing and coat” The Nurse continued to re- enter my room with the message. The 3 rd time ( each time i am on phone putting things in place) My Church sister was appaud on the telephone and said. Is she back again” I had begin to make all the arrangments To get help and also for someone to come From my church to help to get up the flight of stairs 17 to be exact. So, once I did that after communicated this to. The nurse also I needed assitance with stairs around the fifth time she n came into the room. I had put people in place to help me. They had not mentioned any supports at this time. so, I requested to speak to someone because the message was not clear from being told something prior . Once I being given info about a rehab and the a shift change and I am Told in these words “ The social worker wants to know when you are going home”

Me being someone who worked in the social work field prior to catching covid-19 thought it rude to get that type of message. After being a longevity covid patient inclusive to two intubation lung, afib, and other challenges I just did not want to believe I was hoping for the best

I asked the nurse to get someone to the room about my discharge sense i was beng given mixed messages about the continuity of my care The doctor, nurse and charge nurse came back to room . I remained pleasant and shared with them i had been on line. Working on getting people in place someone to assist me with my needs . The charge nurse QUEEN VOICE ESCULATED AND SHE BECAME AGGRESSIVE AS THE DOCTOR STOOD BACK SAID NOTHING. I politely said to the nurse we are not going to do this( argue) I said I am not engaging I just wanted clarity. She should speak to me appropriately. I am only trying to get clarity. The nurse that was sent to communicate gave to me what she was told and there was no language barrier

So, now I am told oh no! We will set up Transportation. I communicated to the team about my stairs and need. I had been given discharge papers and waited patiently for transportation. For Over 3 hours and when they got their I was told by ambulatory person, that no one told them about the 17 stairs . The Ambulatory guy said when he arrived he was not Told about the stairs and he would call his supervisor i would probably have to get another ride. He went out and never came back. After being discharged given papers and having the charge nurse come and talk to me crazy. The shift communication was not clear on what my continutiy of care look like or follow up. I was very sick and still am combatting residue now . I was discharged already with no clarity on transportations so I had church friends to pick me and help me get in a wheel chair and aide me. The situation became stressfull and then I am leaving they wanted to do an accu check on me.

I was pleasant and calm and one or two bad apples found it necessary to display...

During my experience in the hospital, I found that the only nurses who genuinely took care of their patients were Moses and Tyler from the fifth-floor ICU. For anyone else who might have cared for my mother but whose name I’ve forgotten, I apologize. However, it was disheartening to see so many staff members neglect basic tasks, such as offering towels, washcloths, or even a simple pitcher of water. It felt like their focus was more on entertaining each other at the nurses' station rather than providing the necessary care. After all, a hospital should be a place of healing, right?

My mother went without proper bathing for her entire stay because I had to do it myself. If I hadn’t been there, she would have remained unwashed. This highlights the importance of staying with loved ones in the hospital; it’s clear that staff often play nice until you actually need something, at which point attitudes can shift dramatically.

Additionally, for those tasked with cleaning bedridden female patients, it’s crucial to follow through diligently—especially when it comes to cleaning up after bowel movements or maintaining hygiene in sensitive areas. My mother’s peri area was not properly cleaned, which is concerning as this is how UTIs can begin. It’s troubling when healthcare professionals, particularly those who should know better, consistently fail to meet basic hygiene standards.

I also witnessed how the night nurse couldn’t handle my mother’s crying due to her dementia. I understood that my mother was experiencing social separation; she relies on us for support. Instead of offering comfort, the night nurse opted to give her Haldol, which only intensified her anxiety and confusion. If the staff on the sixth floor deemed it unnecessary to administer the medication, why was it given now? My mother wasn’t psychotic; she simply needed compassionate care.

The day shift nurse appeared disinterested and hardly checked on my mother throughout her stay. I can count on one hand the number of times she entered the room to see how my mother was doing. It wasn’t until the discharge that she came in, pretending to show concern. To make matters worse, she had the nerve to suggest that my mother and our family were rushing the discharge process. In fact, case management had already informed me that my mother would be discharged either that Friday or Saturday, depending on the physician's decision. I was prepared for the possibility of an extended stay, but I knew her discharge was imminent. So, to Nurse Kimberly, we certainly didn’t rush anything, she had a stroke as a matter of fact 2 strokes.

Having worked in the medical field for 30 years, I’ve learned to observe rather than disclose my background upfront. Overall, while my mother’s care was acceptable, it could have been significantly improved if those who didn’t genuinely care about their roles had participated more actively in her care. Also I would like to say thank you to the two lab technicians, these two young ladies are the best, so caring and had the best customer service. Everytime I see them go pass my moms room they would wave and ask how is she doing today?

The rapid response team, there is a young lady she was the best if she went pass my moms room she would wave and stop in to check to see how my mom was doing and talk to her. Thank you so much!

The first time my mom came in through the E.R. I just want to say thank to the PSA Darius. You absolutely made my moms trip to the E.R. very pleasant and thank you so much for caring for her.

If I have forgotten anyone who participated in my mom's care, I do...

If you are in need of any medical care do not go to this facility. The staff is not attentive or professional. My father arrived to the ER after being transported by abulance from an Urgent Care. At the urgent Care he was administered a steroid for restricted breathing after medication capsules opened in the back of his throat relaseing all the medication and causing him to asperate the powder inside. Upon arrival to the ER, they sat him in the waiting room not in site of the desk. He was to be observed, he just was administratored a steroid for restricted breathing. I had to ask why he was not being observed. It was not until after asking that we were seen for treage by nurse practitioner Tammy. After his treage my dad and family were escorted back to a room where they closed the door. No pulse ox monitor, no Bp monitor, no words about when someone would come assess the situation further. I waited 5 min before opening door to a full nurse station where all the nurse were sitting on computer. They ask "how can we help you?", When will someone be in to assess my dad? "We have not had a chance to review his chart.". So a stood and waited. Finally a nurse came in to take vitals and then they sent in the person. To collect the payment and registration. Make sure you get paid before you offer care!!! They even had a credit card reader to make sure you pay before treatment. 30 min later and nurse came in to see if my dad could swallow. Still no monitoring, my dad continued to cough up mucus and have labored breathing. They sent in someone for a chest x-ray and then finally a Doctor (if you want to call him that) came I to the room and stood at the door and told us they did not see anything on the X-ray but they were concerned about the rattle in the left hand side of my dad's chest. He then ask what we wanted to do. WHAT???? How about here are some options and my concerns and suggestions for treatment. I think I would have received more information from webMD about my dad's condition than I did for this man. Also my dad continued to tell them he was struggling to hear them but they refused to speak up or repeat questions. We had to ask for the discharge papers and the nursing staff seemed extremely put out by our presence. I even heard one nurse state, "do not be surprised when I call off tommorow" as she picked up her large ice tea. In a follow up appointment with my dad's family doctor, they looked in his throat and noticed abrasions and ulsers. They placed him on a liquid antibiotic and a follow up appointment in a week. I wonder if they staff at the ER was more proactive or even active if this could have been prevented. I will NEVER take anyone to this ER and I will warn everyone I know to stay away. Care here...