IB Gaming — Attraction in West Covina

Girlfriend was asking me to help her find a spot for phone repair and I suggested this place might be good. She ended up going here partially for the reviews and also partially for the convenience that the store was nearby. She took her iPhone in and was having issues with both the charging port and sound quality in her recorded videos. Guy says he can fix it and replaces the charging port saying that it could be the cause of the problem.. so we get it fixed and sure enough the sound quality seems better.. fast forward a month or so-- she's having even worse sound issues with recorded videos. Shoot, I thought this guy said he fixed it.. she ended up taking it to a seemingly more knowledgeable technician who declared that yes the microphone quality can be effected by the same component as the charging port. The reason they suspect the issue is worse now is because it has a non-OEM charging port. HERES THE KICKER! This store I'm leaving a review on charged her 80$.. the expert technician only charged 45$. What an absolute joke. When I heard the price of 80$ initially I was a bit blown away but brushed it off until I heard the price the expert charged us. This guy should stick to his video game store. I...

My 11 year old son busted the screen to his Nintendo Switch. We told him that if he wanted to get it fixed, he needed to find a place and get a quote and ETA. He tried calling IB Gaming and while they initially seemed helpful, they ended up ghosting him entirely and when he tried to follow up with them, a guy answered the phone and said “You’ve already called” and hung up on him. It’s one thing to have bad customer service, but it’s a whole other level of rude to do that to a child. We ultimately ended up going to Fix It Lab (also in Covina), where they were SUPER helpful, kind, and replaced not only the screen but both joycons in less than 24 hours WITH a 6 month warranty. If we have issues in the future, I know where we’ll be going and it definitely...

I will definitely be coming back to IB Gaming…..

The reason being, after making a ton of calls to various Game/Electronic repair shops in, and around the LA County area.

I was able to compare IB Gaming’s services to many other Game/Electronic repair shops. However, at the end I found IB Gaming’s services to be the most competitive in pricing and timeliness, in which I was thrilled 👍

Moreover, Angel provided outstanding customer service. The PS5 HDMI port repair was quick and affordable compared to many others. I will be recommending IB Gaming to all of my friends and family.

Thank you Angel, and everyone else...