PuffCity Smoke Shop | West Haven, CT — Attraction in West Haven

Best customer service experience I’ve ever had in any smoke shop, clean environment ,attentive staff ! Today I walked in and they showed love to me with a puffcity hoodie and backpack I have never experience such love from a store before. All their products are great. I created a video on on my instagram to showcase what I got and what they added to my bag!! My instagram tag is yourgoinglive_with_chase I’m a video editor so to the owner of the shop or the person we spoke with earlier today please watch the video I created as a thank you for that love you gave me today! Thank you for everything I’m humbled and...

Coming to this smoke shop offers a lot of convience, but the quality of their products is what I like most here. Carrying just about anything needed for smokers while including other products based on customer recommendation & customer satisfaction. Employees here are very respectful & helpful. They remember your face and know what you want. If you have issues, they work with you, and even knows what they are talking about to guide you through your shopping. I’ve had no issues here. I consider it the best smoke shop...

I was looking for a specific starter kit and had been in about 8 other shops around the New Haven area but had no luck a friend mentioned PuffCity to me so i stopped by. Let me tell you i was not disappointed. Not only did they have what i was looking for, they had one that was an upgrade from the original and came with a bigger 800mAh battery, improved coil options. Couldn't be happier with the customer service and all the education they gave me even though the store was so busy. Thank...