Edison Lofts — Attraction in West Orange

Caroline at Edison Lofts is a gem, powerhouse, and tres chic! From our very first interaction, she demonstrated exceptional professionalism, patience, and warmth. As a prospective resident and a fellow real estate professional, I’ve experienced many leasing agents—but Caroline truly stands out.

She was prompt, personable, and incredibly organized, even during high-traffic touring days. She went above and beyond—sending personalized videos of units (with chic background music!), clarifying every question, and responding well beyond standard work hours.

What impressed me most was her honesty and transparency throughout the application process. She patiently walked me through every fee, responded to follow-ups without delay, and handled sensitive topics with grace and empathy. During the application review, she ensured everything was processed quickly and followed up to confirm I received each update, including any potential refunds—without me ever needing to chase down information.

Caroline’s responsiveness and professionalism never wavered.

If you’re considering Edison Lofts, ask for Caroline. She’s not just an agent—she’s a thoughtful advocate who genuinely wants the best for you.

Thank you, Caroline! You made what could have been a stressful process feel supported and respected every step of the...

Edit: chargers mostly work now. However, I ran into a maintenance problem with a horrible response from the team. My fire alarm was supposed to have the batteries changed and they were not. Now it is intermittently screeching at midnight and the on call maintenance person won’t come - despite being on site - because it’s not “an emergency.” They’re already on site for another resident and it takes 2 minutes to change a battery. I’d do it myself but they won’t give me a ladder and the ceilings are too high to reach.

Great apartment but awful management and awful EV charging stations. Management doesn’t really answer emails and when they do it’s vague with no solution to the problem. EV chargers are available but have maybe worked 5 times in the past 5 months. They are constantly off, turn off while charging, stop charging, or will have other non electric vehicles parked in them. I’ve asked management and was told they don’t know whose cars are parked there so they can’t do anything about it. Really? You can’t get license plates of peoples cars who park in your garage…

I’ve also often seen people park in the handicapped spots without tags, there’s no consequence for it.

The maintenance staff, cleaning staff, and concierge are all excellent though. Shame management drops the...

I recently moved into Edison Lofts in West Orange, NJ, and my experience has been nothing short of amazing! Caroline was incredibly professional and supportive throughout the move-in process, making everything smooth and stress-free. Her attention to detail and readiness to answer questions made a huge difference.

The amenities are fantastic! The spacious loft-style apartments are modern and comfortable. I love the indoor pool and fitness center, which fit perfectly with my active lifestyle. The garage is super convenient, and the rooftop lounge offers stunning views, making it a great place to relax. Plus, the sauna is perfect for unwinding, and the media and theater room is ideal for movie nights.

Communication in the building is excellent, thanks to Angelica, who keeps everyone informed and engaged. A special shoutout to the head of maintenance for their responsiveness and quick repairs, any request I've made has been handled promptly.

Lastly, the concierge service is top-notch! Their professionalism adds an extra layer of comfort and security to my living experience. I highly recommend Edison Lofts to any renter looking for a fantastic place to call home in...