OUTSTANDING!!! Chris is now my go-to guy for anything computers! Yes, as other person put it, a little pricey compared to box store "technicians," but the quality and service surpass my other computer repair experiences in past. My son spends 12-14 hrs a day on his high performance computer, pushing it to its limits and almost yearly it has a major issue. This time we tried someone new, so glad we did. Same day dropped off he had it troubleshot down to a hardware issue I never considered would cause the problems we had, not even part mentioned in chat groups. By next day he had replaced part, stress tested it for 12 hrs and even cleaned inside. My son says it runs better than new. Past two times with same brand computer we used GEEK Squad (only because I bought extra warranty from them) and it would take over a month to get back because it seems like they cannot fix anything in house, the last time they had it for two months and then lost computer! Thank...
Read moreThe level of service these guys provide is the best I've experienced. They explain things in lemans terms, and the price is not just fair, but great for the level of service. I bought a new computer and took it to them. I wanted the unnecessary bloatware taken off, the power settings optimized, ram added and drivers updated. They actually have a package to do that and did it lightning fast. I was so impressed that I brought my wife's super slow, 7 year old laptop in for inspection. It was $2k originally so I was hoping to get a bit more life out of it. Within 5 minutes they had a solution and discussed the options with me. I had them do the work and the computer is faster than the day I bought it. Like seriously, for less that a couple hundred bucks, I saved a couple grand. If you have any issues and want to be treated fairly, then call...
Read moreFirst and foremost, the kindness that the staff in West Orlando Custom Builds shows is what makes them better than all of the other computer repair stores in Orlando. They could’ve been like Best Buy where they could say your laptop died due to a faulty motherboard in order to maximize their profit margins, but the staff at West Orlando Custom Builds told me to buy a new charger for $40 on Amazon and their advice brought my laptop back to life while saving me hundreds of dollars from repair costs. Secondly, they have the proper tools to inspect the hardware inside of your computer and those same tools even remove security screws from the PlayStation 3 launch model. All in all, I would go to West Orlando Custom Builds again if I ever need tech...
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