We had a wonderful experience at Maria’s Fine Jewelry in Worcester. We originally came in to have our son’s chain fixed, and instead, decided to purchase a new one. While we were waiting I decided to have 2 rings cleaned. While cleaning my wedding ring, her bench jeweler noticed two small cracks in the band. He took the time to explain the repair process to my husband and me, and was able to do the work while we waited. Not only did he repair and secure my diamond perfectly, but he polished both rings so they looked brand new—my 15-year-old wedding ring was sparkling like the day I got it.
The craftsmanship and attention to detail were exceptional, and the customer service from both Maria and her jeweler was outstanding. Maria truly stands by her work and offers warranties for both purchases and repairs, which shows how much pride she takes in her business.
We’ve purchased a few pieces from Maria in the past and will definitely continue to return. She is honest, knowledgeable, and has over 40 years of experience in the jewelry industry. Some people may mistake her straightforward manner for being rude, but we’ve found it to be refreshing—she’s open, honest, and never pushy. Unlike some jewelers who can be aggressive, Maria takes the time to listen and helps you find the piece that’s truly right for you or your loved one.
If you’re looking for quality craftsmanship, professionalism, and a jeweler you can trust, I highly recommend Maria’s...
Read moreI've waited to make this review so here it goes! My fiancé originally ordered my ring off an online moissanite website. I fell in love with the ring but experienced so many problems with the pavé style band having stones fall out. We sent it to the online store multiple times to fix, but the stones would just fall back out again. We finally decided to do research about going somewhere local and found Maria's. When we brought the ring in, Maria's team took one look at the ring and said it unfortunately could not be fixed because the settings for the stones were too weak. I was heartbroken because I love the unique style of my ring. Maria came and helped me look for similar styles, but I just didn't like any of them. She then offered to have the ring custom built from scratch using the stones from my ring. During the process, Maria kept in contact and made sure I was happy with the computer design before it was made. The entire process was so professional and made me feel so comfortable trusting her with this special momento of my life. After 7 or 8 months with the ring, it still looks as beautiful as the day I got it and I have had no more issues with stones falling out. I just want to say a big thank you to both the team and Maria herself for helping us through this process and taking such delicate care. We will be back in the future for...
Read moreFinding the perfect engagement ring felt like an overwhelming task until I stepped into Maria's Fine Jewelry. They not only showcased a stunning array of rings but also patiently guided me through the entire process. The staff, especially Maria, went above and beyond to understand my preferences and budget. Their knowledge and genuine interest in helping me find the ideal ring made the experience unforgettable. They listened attentively, offered valuable insights, and never once rushed the decision-making process. Their patience was remarkable. I must have tried on numerous rings, asked countless questions, and sought their advice repeatedly, yet they remained attentive and supportive throughout. Their expertise shone as they expertly navigated through various styles, gemstones, and settings, ensuring I found a ring that encapsulated the love I wanted to symbolize. For anyone seeking not just a ring, but an exceptional experience, I wholeheartedly recommend Maria's Fine Jewelry. Their dedication to helping create lifelong memories...
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