UMass Chan Medical School — Attraction in Worcester

Worst hospital ever !!! Don’t go there if it’s a emergency they won’t help you for six hours and that’s for sure was not the busiest... I took my 1 year old daughter who’s had a fever for two days with meds her fever reached up up to 104.8 which was scary for me she’s my baby! anyways we didn’t get to see a triage room for almost 2 hours and that’s just to check vitals well all they did was take my daughters temp under her armpit which she didn’t stay still for ? And gave her Tylenol and told us to wait back in waiting room .. as we do this a couple with a child who seems very sick was there before me who still has not been seen yet?? ... but everyone else has the kids they were taking to get a room we’re not sick they were laughing talking having a good time . this women walks in with her child and it seem to me she worked there she had on the uniform and she barely saw the triage she got right in ??? When her child was happy as can be??? the staff just sits outside talking , laughing with Empty triage rooms what the hell ? Anyway so even voicing your concerns to them that I have a sick baby I need to have her check out right away and she’s has a high fever they just say well she had Tylenol so she should be good instead of having some compaasion with your patients !! you wait all this time just for a resident to check your child to say it’s viral ??? My daughters temp has reached up to almost 105 you should atleast suggest some tests ??? By this point you just have had enough .. so I asked for discharged papers and that was even going to take another hour. .. the nurse said. “ I don’t blame you for leaving “ I left I won’t be coming back I’ll take the hike else where ... oh might I add the fake ass security they have going on are rude just empty your bags like no big deal ..... get it together umass I’m sure it has a lot of good things but the emgerncy room needs a...

The "specialists" in the weight center treat everyone like stupid fat people. Zero compassion, zero respect. Even the receptionists. I learn nothing at every single appointment. It's like they quickly googled "How to lose weight" right before every appointment and read the first page of Google results off to me from their hidden computer screens. Never helpful, always looking down their nose at me. If gain at all at any weigh in close to surgery, rather than looking into the reason, they will swiftly scold you. Clearly I must be eating bacon and ice-cream all day! Honestly, if I wasn't so close to surgery I wouldn't come back here, but I've already wasted too much of my time to change hospitals. I imagine they expect you to tolerate whatever they throw at you because fat people are just so desperate to lose weight we will lose our self respect in the process, right? Wrong. They don't listen to you. Especially the psychologist Jennifer Lauretti. Maybe you shouldn't be in the mental health field if you leave your patients feeling worst than they did when they came in. Learn how to use some proper bed side manner, lady. I'm sure they'll read this and still believe I'm an unintelligent, ill-informed morbidly obese fattie. Ultimately, it's clear they just want your money. Stay away. Find...

Nurses are apathetic and unresponsive. Doctors discharge patients too soon and are not thorough in their assessments and treatment recommendations. After waiting in ED lobby 3.5 hours to be seen, I was brought to an ED exam room where the call light was not connected. I tried to get the nurses' attention by calling from my room as well as going up to them at the nurses' s station. I asked for a blanket, was told by nurse she would bring one, and she then sat back down at her computer. Despite telling attending my history he insisted it was something else and declined to do labs. I tried to get him back to my room to discuss it with him, asked 2 nurses and an aide. Nurse said doctor wanted me to see if I could eat, handed me soda and stale crackers and left. Finally had to call outside hospital phone number from my cell phone to have him paged to my room. He finally agreed to do the labs I requested, to humor me, which confirmed what I had told him the problem was and I was immediately made NPO-nothing to eat or drink! This experience reflects my last experience there 10 years ago. I will go anywhere but...