Jos A. Bank — Attraction in Wyomissing

I went to this location for a suit rental for an upcoming wedding. My initial fitting with the store manager was very brief, involving a few measurements and trying on some generic jacket, pants, and shoes. The jacket in particular was very tight which I communicated to him, but he brushed off my concerns and told me sizing up would lead to a worse fit. I reluctantly chose to trust his judgment. When the suit came in, the jacket and vest were indeed far too tight and clearly not the right measurements for me. I question the accuracy of the measurements taken given how far off the fit was from what I needed. Thankfully, Zeke took excellent care of me and helped me through finding the correct sizes for everything. He was very friendly, listened to my feedback, and ensured that I felt comfortable with my final size selections. I would probably not recommend suit rentals from here given how challenging it is to find the right fit, but if I return to the store one day I will definitely seek out...

Horrible customer service. I walked in and browsed and noted the reps were assisting other customers. I then walked up to the register to ask a question about something that I was looking for. The cashier stared blankly at me and put his head down without saying a word, despite the fact that I asked him a question directly woth no one else around. He finally acknowledged me, partially answered my question and continued to stare at his screen. I asked him what I would need to do next to secure their service for tailoring. Still, no answer. I waited a minute or so and walked directly out the door. Go to Men's Warehouse, they practically knock out their other associates to get your...

Sales person we had today was super pushy, trying to upsell us on a more expensive suit and wasn't listening to our wants and needs. We told the guy we wanted a black dress shirt to go with the blue suit as we are having a space themed wedding with a galaxy looking tie and he kept forcefully insisting that a black dress shirt wouldn't look good and was trying to push us to a different color shirt or going with a white shirt. We went somewhere else and got exactly what we wanted without having to deal with his unwanted, forceful input to what we want for our wedding day. And the black dress shirt looks PERFECT with the blue suit and tie just the way we...