The staff is nice, very nice gym compared to most other gyms in other hotels(!) (although no AC inside, which made it incredibly hot—they said it was a construction or technical issue). During my stay, their restaurant on the top floor was closed for construction too. They don’t help you very much with some things, and room service was limited. Nice room where I stayed (for a month). They also offer apartment-style rooms, which are quite cheap, but they’re on lower floors and don’t have much of a view. I had a nice room with a balcony and a nice view, however, it’s not right on the beach but a few buildings in. They don’t offer good prices for their scooters, which they call motorbikes, and don’t help with basic things (I asked for an extension cable so I could work on my balcony, they said no. I also hired a personal trainer, and it was incredibly complicated, and didn’t work out in the end. In my next hotel, they found me a personal trainer in one day, and there was no issue at all). Most of the vacationers are Russians and Ukrainians, with the odd Brit or Australian that stops in every so often. When I was there (all of June, 2024) their pool was on the 7th floor, so no infinity pool, and kind of small. It looked nice though. They offer breakfast but after that the restaurant is closed. Still, they are fair and don’t rip you off. I think for the local economy, their owner runs a very good business and it is indeed a nice hotel if you’re a westerner and consider the local economy, the length of the tourist season they have to work with, and the prices compared to most any other tourist destination. I’d go back again. They also gave me a discount. English services: One or two staff members have an intermediate level, most of the rest have basic English skills; which, for the region, is what you’d expect. They’re all professional.