Cyan Hotel de las Americas — Hotel in Autonomous City of Buenos Aires

This is not the type of review that I would’ve liked to have written. The hotel is centrally located. I have, however, stayed at other CYAN hotels and had been quite pleased even during this trip.||Number one. One cannot control the temperature. It is central air conditioning and apparently you can only control the speed of the fan. | |Number two. The breakfast was horrible. We spent three nights there and on the last day, we simply went to eat at a nearby restaurant where the breakfast did NOT include dry hard bread and Unpalatable coffee. The ham, scrambled eggs were truly terrible. The fruits were OK.||Number three. The pool did not appear to be clean. It was cloudy with leaves and some of the few people in it we’re jumping in without first washing. Not even the faintest chlorine odor was noted. ||Number four. The valuable lock box, which is a must for any traveller, did not function. ||I will say that the bar was adequate. ||I recommend you spend at least $10 per night and hopefully not be disappointed. I later moved to a...

The rooms are nice, the breakfast is good and the staff are really helpful and kind. But the hotel has been left to die, the bathrooms are tiny, the elevator gives you the creeps, the AC doesn’t work well in every room. |In our room the AC leaked and we had to put a towel below or else the entire floor would be soaking wet. They offered us a new room but in the room they gave us the AC didn’t cool properly and it’s nearly 100 degrees in Buenos Aires in summer, also, the bathroom flooded when my son took a bath. So we asked to be moved back to the room with the leaking AC (at least in that room the temperature was great).|The wifi doesn’t work. So if you intend to catch up with some work, watch some Netflix before going to sleep, or just scroll thru social media better go to a cafe cause you won’t be getting much done here.|During our stay there was a power outage for a couple of minutes and someone got stuck in the elevator. Needless to say, from then on we prayed the power didn’t go out while we used...

This hotel located in Buenos Aires was aware that we would arrive late at night from IGUAZU which is 2 hours away by plane. |Our flybondi flight to IGUAZU was canceled due to a technical breakdown and I immediately notified the hotel by email and the hotelopia agency (hotelbed) to ask them for a commercial gesture in the event of force majeure. Neither the hotel nor hotelopia responded to us. |We were able to take the flight the next day, I went directly to the hotel to explain to them directly, they told me that I had to check with the booking agency hotelbed.com while encouraging me to take the room for the day, deliberately not understanding my request.|I contacted hotelbed back in France, they told me it was not up to them to decide, they contacted the hotel which did not want to know anything, no action.|This is the true face of this hotel.|We lost a night without any...