Reef Lodge Backpackers hostel and lockers Townsville — Hotel in Townsville City

Terrible Service Backpacker Ever! I booked 3 nights. But I only stayed 2 nights and left early. A lady at the reception owner was too rude. Erase all idea to stay longer. I CANNOT FORGET THAT LADY'S EYE, ATTITUDE AND AGGRESSIVE VOICE TONE. She could be able to expain all things in a moderate and gentle attitude but showed me all aggressive and arrogant attitude. My friend visited me to give me some items. However, she was letting him leave immediately. I was also warned. But in contrast, she was bit more moderate to European visitor who was next to me. That's owner can make mentioning about this or not. Anyway I saw it. I don't really want to say this is as Racism. but she treated me more aggressive because I am Asian? In contrast, he is a white man? And the next day I popped over reception for taking $20 key deposit back in advance before early check out. But she said I will have to lose 20 dollars in the reason of friend visiting. SHE NEVER SAID 'VISITING cause LOSING DEPOSIT' IN ANYWHERE even in backside of small paper. I've already got warned! That's already got penalized I was sure. In addition, she asked me telling credit card detail for taking another deposit for early check out. I was ruined all feeling. I decided to move a hotel straight away. Staying in this backpacker doesn't mean 'I don't have money'. mean 'I want get highest satisfaction with economic price'. Imaine will they treats me, looking down on me if I paid much of money as if staying in the hotel? Nobody! Narrow hared bathroom. Private room has fungus smell as soon as I got in. Have to fix those bad smells of humidity. Bathroom doesn't have small table or shelves something to put your things on it. Backpacker property is full of plants, looks good but full of mosquitoes at the same time. Bite a lot of times while on cooking at the kitchen. Still no fly screen on the door or...

Me and my boyfriend came to Townsville not expecting much and ended up staying in this hostel for over 3 months to complete our regional work requirements for a second year visa. I couldn’t recommend Simone and Dean enough, the hostel is clean and looked after, they’re always available if there is a problem and always try to accommodate everyone. Simone has been my home away from home and nothing was ever too much trouble. Like any hostel, if you’re respectful you’re going to be respected. It’s not a party hostel if that’s what you’re after, saying that I have made friends for life and got the farmwork living experience without actually having to do any farmwork. We stayed in a private room and even if it was pretty basic it had everything that we needed, we paid extra for a fridge and air con and enjoyed our stay. One side of the hotel can be quite noisy from the bars the other side of the building but Simone was able to move us to the quiet side and we haven’t had an issue since. Some of the people we lived with throughout our time here didn’t clean up after themselves and weren’t very considerate towards other that lived here but Dean always made sure to speak to wherever was being disrespectful and the issues were resolved. If you’re looking for a conveniently located, cheap and good non-party hostel then this is the...

I stayed at Reef Lodge Backpackers two weeks since it's the perfect place where to recharge your energy after an hard working season! The atmosphere here is relaxing, you can read a book and have a nice chat with the owners and the other guests while chilling on a hammock or swing surrounded by beautiful green plants and sweet birds!||The kitchen is very clean and spacious, with plenty of utilities, free tea and coffee and you can find a free box with food left by other travellers. The owners have a no-waste philosophy and an admirable attention for the environment where recycling is a priority. ||There is a little gym with the essential machinery and weights and a mat ideal for practicing yoga.||Rooms are clean and simple, with lockers inside.||The bathrooms are several each of them artistically painted.||It's just so lovely!! Makes you feel at home