Colony Club Inn & Suites — Hotel in New Providence

There is a reason this place is cheap and cheerful. The rooms promise things that simply are not there. We booked a room with kitchenette iron and microwave none existed. The two double/king bed was a creaky double and creakier single. The hairdryer was cracked and not working. There were no coat hangers or cups in the room. Although we asked on arrival about a broken tv it was not repaired until we asked again the following day. The maid service left the floor not just wet but soaking, my partner slipped on entering the room and the towel I used to mop the floor then had to be replaced as if was too wet to use again. The bathroom tap was hanging off and had to be pushed hard to turn on and off.||The pool had a light fall out and sink to the floor with the electrical wire hanging from the side, there was urgency to sort this which was left for the last two days of my trip.||Many of the staff are unhelpful and just grunt when you smile or greet them with a good morning. Sean and William are very friendly and helpful and give the place a real holiday feel. They supply free cocktails and a few snacks in the evenings, these help but is the only small part of friendly you are likely to find.||The Manager, I believe to be a female, replies to any complaints or enquiries with a ‘come by in the morning to get it sorted’ this is on permanent repeat! No solutions to any issues until it’s time for you to leave taking the problem away until the next guest arrives.||Avoid the place. I took videos to show the poor quality not knowing I wouldn’t be able to show them but believe me, it’s below basic and they just...

I needed a pet friendly place to stay while in Bahamas. This was why colony club inn appealed to me since there weren’t much in Nassau. I hate to leave a review like this but after much consideration it can’t be helped. so many things wrong with this stay. While the staff that worked at the property were nice this can’t cover up for everything. I don’t go on vacation to kill bugs. I killed a total of 10 roaches during my stay. I didn’t want to bring anything back with me. Someone opened my door attempted to enter my room the first night there but were only stopped due to the security latch. 1 hr later another person attempted to use a key card to gain access but was unsuccessful. I immediately let hotel staff no the following morning but they didn’t follow up and failed to change our room. This is located in an area of Nassau that if it rains for 2 plus hours there will be flooding. Unless you don’t mind footing it through water. If you’re in your room while housekeeping is coming around, they won’t even ask if you need new towels you will literally have to run them down. there is a free continental breakfast. While that is a plus the flies in the bread bin definitely were a turn off. The cricket club, which is only a short walk away was a great spot for breakfast. The Internet and television were down my entire stay. No Wi-Fi or anything now this might not be the fault of the property. The pool was clean and there was a happy hour that they held each night. I hope everybody has a better stay there than I did because I will not...

I needed a pet friendly place to stay while in Bahamas. This was why colony club inn appealed to me since there weren’t much in Nassau. I hate to leave a review like this but after much consideration it can’t be helped. so many things wrong with this stay. While the staff that worked at the property were nice this can’t cover up for everything. I don’t go on vacation to kill bugs. I killed a total of 10 roaches during my stay. I didn’t want to bring anything back with me. Someone opened my door attempted to enter my room the first night there but were only stopped due to the security latch. 1 hr later another person attempted to use a key card to gain access but was unsuccessful. I immediately let hotel staff no the following morning but they didn’t follow up and failed to change our room. This is located in an area of Nassau that if it rains for 2 plus hours there will be flooding. Unless you don’t mind footing it through water. If you’re in your room while housekeeping is coming around, they won’t even ask if you need new towels you will literally have to run them down. there is a free continental breakfast. While that is a plus the flies in the bread bin definitely were a turn off. The cricket club, which is only a short walk away was a great spot for breakfast. The Internet and television were down my entire stay. No Wi-Fi or anything now this might not be the fault of the property. The pool was clean and there was a happy hour that they held each night. I hope everybody has a better stay there than I did because I will not...